Explore a rewarding career as an Internal Advisor/Dispatcher with Country Hills Ford. This position is essential for ensuring timely vehicle service and exceptional customer satisfaction.
As a part of our full-time team, you will connect technicians and vendors while managing the workflow of vehicle services. Your responsibilities will include creating work orders and keeping sales management informed of additional needs and costs. Excelling in communication and organization will ensure all vehicles meet scheduled delivery promises.
Key Responsibilities:
• Create and process work orders for vehicle preparation • Advise on additional work and communicate costs • Manage sublet repairs and invoicing processes • Update the team on progress and delays proactively • Maintain accurate documentation for service requests
Requirements: • Familiarity with Microsoft Office, particularly Excel • Previous customer service experience required • Solid written and verbal communication skills • Ability to organize and manage multiple tasks under pressure • Commitment to a professional appearance and demeanor
Support our team directly in enhancing service quality through effective communication and organization at Country Hills Ford.