Elevate your career as a Customer Success Engineer with Adobe Managed Services. This role focuses on client relationships and technical operations to achieve marketing goals using Adobe Experience Manager.
Adobe Managed
Services seeks a tech-savvy, client-focused engineer. As a Customer Success Engineer, you will partner with 5 to 7 strategic clients, leveraging expertise in AEM and cloud solutions.
Your role involves building relationships, solving technical issues, and supporting customer satisfaction. Key Responsibilities:
- Manage strategic client relationships to drive value realization
- Interact with clients to understand technical requirements
- Solve technical issues and implement resolutions swiftly
- Guide clients in utilizing Adobe technology for success
- Collaborate with internal teams to meet mutual objectives Requirements:
- Must achieve Canadian Government Top Secret security clearance
- Hands-on experience with Adobe Experience Manager (AEM)
- Proficiency with AWS, Azure, or GCP cloud services
- Front-end development skills in JavaScript and CSS
- Experience with operational monitoring tools like Current Relic Drive client success and technical excellence as a trusted advisor at Adobe.