Drive customer success as an Advanced Support Engineer with Check Point, focusing on cybersecurity and AI solutions. Help businesses secure their AI transformation with expert technical support.

Check

Point is looking for an Advanced Support Engineer with 5-8 years of experience in networking and Internet Security technologies.

Your role involves providing technical assistance, facilitating installations, and crafting documentation tailored to client environments. Excellent communication skills are essential for engaging with both engineers and management, ensuring customer satisfaction.

Key Responsibilities





- Provide technical support and analyze customer environments • Execute installations and implement solutions effectively • Communicate effectively with clients at various levels • Manage customer expectations and resolve issues promptly • Maintain troubleshooting skills across Check Point products Requirements:
- 5-8 years in enterprise networking or Internet Security • Proficient with Check Point products • Robust knowledge of RHEL or Linux server functions • Familiarity with VPN technologies and OSI model • Basic UNIX shell scripting skills in Bash Become a pivotal player in securing AI-driven environments at Check Point.

📌 Cybersecurity Support Engineer(M/F) (Ottawa)
🏢 Check Point Software
📍 Ottawa