Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Director, Credit Risk Policy This role provides senior, independent Second Line of Defense oversight of credit risk across the Global portfolio. The Director is accountable for supporting the SVP Credit Risk to oversee credit risk governance, specifically on credit policy, standards and guidance, developing credit risk portfolio management information, key credit risk indicators, regulatory compliance, and oversight of first line credit risk management frameworks.

The role supports and will represent Credit Risk function at regulator, committee, and senior stakeholder forums, ensuring alignment with global Credit Risk standards.

Credit Risk

Governance & Oversight Provide independent Second Line oversight of credit risk across the global portfolio Lead development and maintenance of the second line of defense Credit Risk Policy, standards and guidelines, e.g., Oversight of first line of defense adherence to risk appetite, policies, standards and guidelines Support SVP on challenges to and approval of material policy exceptions Risk Rating Framework, Methodology & Credit Risk Systems Work with SVP, Credit Risk to ensure requirements in Credit Risk Policy and Standards are implemented within the Credit Risk Systems and tools Portfolio & Risk Appetite Oversight Provide oversight of portfolio performance, concentrations,



and emerging risks Coordinate the management and enhancement of second line management reporting, key risk indicators and portfolio oversight through CRMS/Power BI Monitor portfolio metrics against approved risk appetite and tolerance levels Perform periodic QA over Underwritings performed by 1LoD Customer Risk Management function Ensure timely escalation of material risk deterioration and forward-looking risk concerns Regulatory & Stakeholder Engagement As appropriate, lead Credit Risk engagement during regulatory reviews, examinations, and audits Partner with senior stakeholders across Business, Finance, Compliance, and Risk Provide leadership and direction within the Credit Risk function Contribute to global and regional credit risk initiatives and framework enhancements Support development of credit risk talent through mentoring and professional guidance Authority to review and challenge first line credit risk decisions, underwriting, procedures risk acceptance, open risk management Recommend approval or escalation of policy exceptions and KRI risk appetite breaches Recommendation on enhancements to credit risk policy, standards and guidelines. Recommendation on enhancements to credit risk systems and management reporting Advanced credit risk management expertise across financial institutions and/or corporate portfolios, in particular the enhancement of credit risk policy, standards and guidance Solid knowledge of credit risk management systems,



management information, rating systems and control frameworks. Use of AI in credit risk management.

Good understanding of Expected Loss frameworks including PD, LGD, EAD and stress testing Executive-level communication and stakeholder management skills Strong strategic and commercial mindset Deep analytical and data-driven decision-making capability Solid understanding of regulatory frameworks Ability to balance growth and risk Proven experience in banking, payments, fintech, risk management Proven experience in credit risk strategy, portfolio management, analytics Acts as a role model for risk culture, governance discipline, and ethical decision-making Bachelor’s degree required Relevant certifications (CFA, FRM, etc.) Desirable, advanced degree preferred (MBA, MSc, etc.) Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] not include any medical or health information in this email.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices; In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. Toronto, Canada: $138,000 - $221,000 CAD #

📌 Director, Credit Risk Policy (Toronto)
🏢 Mastercard
📍 Toronto