We are currently seeking a compassionate, operationally strong, and people-focused Director of Care to lead our Health Services Neighborhood.

This leadership role is responsible for the overall direction of long term care; ensuring exceptional clinical quality, regulatory compliance, staffing stability, employee development, and hospitality-driven service. The Director of Care partners closely with community leadership to build strong teams, support resident wellness, maintain operational excellence, and create an setting where residents and team members thrive.

What You’ll Do

Lead long term care operations; oversee quality of care, staffing, resident wellness, and clinical outcomes

Coach, mentor, and develop department leaders and frontline team members; foster accountability, engagement, and strong team culture

Ensure compliance with state regulations, licensing standards, infection prevention protocols, and company policies

Partner with physicians, families, pharmacies, therapists, and outside providers to coordinate resident care services

Support budgeting, labor management, scheduling, and operational performance; maintain efficient and effective department operations

Respond to resident, family, and employee concerns with professionalism, urgency, and compassion

Drive a hospitality-focused culture where residents feel protected, valued, and supported every day The Ideal Candidate Will:

Be a strong clinical and operational leader who leads with compassion, accountability, and professionalism

Have strong knowledge and or work experience in a unionized environment and collective agreement interpretation

Have experience leading teams within or senior living environments





Be highly organized with the ability to manage multiple priorities in a fast-paced environment

Demonstrate excellent communication skills with residents, families, physicians, and team members

Have a passion for employee development, coaching, retention, and creating positive workplace culture

Be confident navigating compliance, surveys, audits, and regulatory requirements

Thrive in a collaborative setting and support Touchmark’s mission and values

Qualifications

Registered Nurse designation with current registration in the Province of Alberta is required; equivalent leadership experience in senior living or healthcare environments considered

Previous leadership experience overseeing care teams, clinical operations, or resident services required

Experience in Assisted Living and/or Memory Care strongly preferred

Strong knowledge of state regulations, resident care standards, and staffing practices

Proficiency with EMR systems and Microsoft Office applications

Ability to lead with professionalism, empathy, and sound decision-making

Benefits

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

Paid time off (including holidays)

Health, dental, and vision insurance plans for employees and eligible dependents

Education assistance

Bonus and retirement plans

Health care, dependent care, and commuter Flexible Spending Accounts Employee Assistance Program

Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

📌 Director of Care - Long Term Care (Edmonton)
🏢 Touchmark
📍 Edmonton