Lead critical technology applications at BMO Financial Group. This key role focuses on risk management and service delivery to ensure operational excellence in a challenging setting. As the Director of Critical Services, you will provide leadership for application support, stability, and risk management.

Responsibilities include setting performance objectives, engaging with stakeholders, and overseeing compliance and remediation. You will enhance application stability and incident response efforts while guiding teams to achieve overall operational excellence. Key Responsibilities:

- Establish performance goals aligned with tech and business priorities
- Coordinate technology risk and compliance activities
- Monitor progress on remediation of identified control gaps




- Drive enhancements in application stability and incident response
- Oversee vendor engagement and adherence to service standards Requirements:
- Extensive experience in financial services technology
- Proven production support experience with critical applications
- Strong incident and problem management skills
- Experience with team management and development
- Knowledge of application security and DevOps practices Apply your leadership and technical expertise to elevate BMO Financial Group’s operational capabilities in this critical role.

📌 Director of Critical Technology Services (Toronto)
🏢 BMO
📍 Toronto