Lead agile hotel operations at The Westin Bayshore in Vancouver, BC. This management role focuses on optimizing guest satisfaction and financial performance across various departments. As the Director of Room Operations, you'll guide the strategic business functions of the hotel, engaging directly with department heads in areas such as Front Office, Housekeeping, and Food and Beverage.

Your leadership will ensure that brand standards are upheld, customer satisfaction targets are achieved, and revenues increase. This full-time role is positioned to maximize financial performance and enhance guest experiences through effective operational strategies. Key Responsibilities:

- Drive departmental strategies with direct reports
- Monitor and analyze hotel sales performance




- Champion service vision and guest satisfaction
- Address guest feedback and complaints promptly
- Foster team collaboration and accountability Requirements:
- Bachelor’s degree or 2-year degree with 4 years experience
- Extensive knowledge in guest services and hotel operations
- Proven leadership in strategic planning
- Strong communication skills
- Ability to implement performance reviews effectively Apply your expertise in hotel management and optimize the guest experience at The Westin Bayshore in Vancouver.

📌 Director of Hotel Operations Vancouver
🏢 Westin Hotels u0026 Resorts
📍 Vancouver