Director, Online Business Operations (remote) (Vancouver)

Director, Online Business Operations (remote) (Vancouver)

30 Jul
|
Kongsberg Maritime
|
Vancouver

30 Jul

Kongsberg Maritime

Vancouver

As we continue to grow in Canada, we are seeking an experienced and results-oriented Director of Operations to drive operational performance, business excellence, and scalable growth for Kongsberg Discovery Canada. Director of Operations At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions.We do that through excellent products and services developed for delivering the greatest benefits to our customers. The Director, Operations is a member of the Canadian Leadership Team and is responsible for improving the effectiveness, efficiency, and scalability of operational activities across Kongsberg Discovery Canada.

This individual will play a hands‑on leadership role in building and strengthening the processes, systems, metrics, and operating discipline required to support the next stage of the business's growth. Working cross functionally, leading initiatives spanning hardware manufacturing, project execution, service delivery, quality, planning, and continuous improvement.This role is ideally suited to a highly collaborative and execution-oriented leader who enjoys building structure in growing organizations.

Operational

Leadership & Business Excellence Serve as a member of the Canadian Leadership Team and contribute to business performance and execution. Establish and maintain an effective operating cadence, including KPI reviews, forecasting, performance reporting, and action tracking. Lead manufacturing, hardware operations, production planning, procurement, logistics, inventory management, and field service activities.

Ensure operational capacity, resources, and processes support current and future business needs. Drive improvements in quality, delivery performance, productivity, inventory management, and customer satisfaction. Partner with Engineering and Product Management to support product introductions and operational readiness.

Oversee facilities and workplace operations to ensure a secure, efficient, and scalable working environment.

Business Process





Improvement &

• Change Management Lead cross‑functional process improvement initiatives across operational and customer‑facing functions. Develop KPIs, dashboards, and reporting tools that support impactful, data‑driven decision‑making. Standardize and improve business processes to enhance efficiency, consistency, and customer experience. Project &

• Customer Delivery Ensure successful delivery of customer commitments across products, projects, and services. Partner with commercial, project management, and technical teams to improve project execution, scheduling, and resource utilization. Financial &

• Business Performance Own operational budgets and cost management initiatives. Quality, Compliance &

• Risk Management Ensure compliance with applicable regulatory, quality, environmental, and safety requirements. Foster a culture where safety, quality, and operational discipline are foundational principles. Oversee risk identification, mitigation planning, corrective action processes, and business continuity initiatives. Build, coach, and develop a high‑performing operations team with a culture of accountability, collaboration, continuous improvement and customer focus. Lead organizational change initiatives and help shape the future operating model of Kongsberg Discovery Canada. 10+ years of progressive leadership experience in operations, manufacturing, supply chain, project execution, and/or service delivery. ~ Experience leading cross‑functional teams within a technology, hardware manufacturing, industrial, or engineering environment. ~ Demonstrated success improving business processes, implementing operational systems, and leading organizational change. ~ Strong financial acumen with experience managing budgets, forecasts, and operational metrics. ~ Excellent communication, stakeholder management, and leadership skills. Bachelor's degree in Engineering, Business, Operations Management, or equivalent experience

• MBA is a bonus.

Experience in electronics, hardware assembly, or related high‑technology industries. #

📌 Director, Online Business Operations (remote) (Vancouver)
🏢 Kongsberg Maritime
📍 Vancouver

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