Director of User Experience (UX) to elevate the role of design across our organization. This is a unique opportunity to shape and champion a business-driven, AI-enabled UX strategy that transforms how patients, providers, and clients experience healthcare.

As our Director of UX, you will lead, guide, and inspire a growing team of designers, cultivating a culture built on clarity, innovation, and measurable impact. You will collaborate with senior executives, product leaders, and engineers to ensure user experience is a core driver of business outcomes and product success. The ideal candidate brings deep expertise in user experience, strong executive presence, AI adoption, and the ability to translate complex design insights into business language that influences decisions at the highest levels.

You are a mentor and a strategist, empowering design teams and driving organizational outcomes.

Phreesia is a fully remote company; Define and drive Phreesia’s UX vision, ensuring it is aligned with business goals, market opportunities, and AI-driven innovation.

Serve as a senior design voice in executive forums, influencing strategy and investment decisions with clear, persuasive communication.

Lead, mentor, and scale a high-performing UX team with integrity, empathy, and accountability.

Build a design culture that values experimentation, evidence-based decision making, and cross-functional collaboration.

Partner with product, engineering, other internal stakeholders, and clients to develop and validate design solutions that improve usability, adoption, and satisfaction.

Translate user research and design insights into actionable recommendations that resonate with executive stakeholders.





Design Excellence and Innovation Ensure the consistent delivery of high-quality, intuitive, and accessible user experiences across products.

Introduce modern design methods, including AI-driven insights, to accelerate research, prototyping, and testing.

Champion metrics-driven design improvements tied to utilization, engagement, and business impact.

Bachelor's degree required

10+ years in UX/UI design, with at least 6+ years in leadership roles scaling design organizations in fast-paced, high-growth environments

Demonstrated success in aligning design strategies to business goals, including the integration of emerging AI technologies

Executive presence with the ability to communicate design value and strategy to C-level stakeholders

Strong people leadership skills with a track record of developing, coaching, and retaining top design talent able to articulate complex design insights in business terms

Fluency in modern design tools, prototyping, and agile product development practices

Solid understanding of accessibility standards and inclusive design principles

Ability and comfortability to travel in the U.S. and/or Canada for team meetings, clients and off-sites as required

At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience.

Remote First: 100% Remote work + home office expense reimbursements + monthly reimbursement for cell phone, internet and wellness

Flexible PTO + company holidays

Generous parental leave benefits

Offsite events and activities for team building and engagement

Volunteer opportunities to give back to the community

ERGs and an inclusive environment to support diverse backgrounds and perspectives

📌 Director, Platform UX (Vancouver)
🏢 Phreesia
📍 Vancouver