Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Director, Product Management Fraud, disputes, and transaction uncertainty disrupt the payments ecosystem, creating friction for issuers, merchants, and consumers.

Ethoca

Alerts addresses this challenge by delivering near real-time transaction and fraud signals that enable issuers and merchants to proactively resolve issues, prevent unnecessary chargebacks, and improve customer experience. By strengthening data accuracy, matching, and ecosystem connectivity, Alerts helps reduce operational costs, minimize consumer friction, and drive better outcomes across the payment lifecycle. Act as the business owner and manage lend to end product roadmap for Ethoca Alerts Optimize product performance by enhancing data quality, matching accuracy, and signal effectiveness Oversee the product lifecycle, including continuous improvement, operational performance, and P&L; management Take a data-driven approach to product enhancements, identifying opportunities to improve alert accuracy, timeliness, and coverage, and prioritizing roadmap investments accordingly Understand Mastercard’s business model and leverage financial and commercial insights to drive revenue growth and cost efficiency across Alerts Lead test & learn experimentation to optimize alert performance, customer outcomes, and ecosystem adoption Incorporate a deep understanding of the payments ecosystem, including issuer and merchant workflows, fraud trends, regulatory considerations, and evolving technologies Leverage product, data,



and platform knowledge (including Clarity, MCOM, and other signals) to enhance Alerts value and interoperability across the ecosystem CX&D;, Product Management – Technical, Data, and Engineering teams) Understand the Software Development Lifecycle and proactively identify and address barriers to delivering capabilities on time and within budget Use dashboards and analytics to monitor product performance and drive action plans Collaborate across product, technical, data, and commercial teams to define requirements and deliver scalable solutions Demonstrate continuous learning, particularly in fraud trends, data capabilities, and payment ecosystem evolution Lead by example, demonstrating product management excellence and Mastercard Way values Experience driving data-driven product strategies, particularly in transaction data, fraud, or payments ecosystems Proven success delivering and scaling products across multiple markets and customer segments Experience managing commercial outcomes, including revenue growth drivers and cost optimization Ability to translate complex data and technical concepts into transparent, actionable product strategies Clear and concise communication, with strong stakeholder influence at senior levels Experience recruiting, developing, and retaining technical product talent In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] not include any medical or health information in this email.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices; In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. Toronto, Canada: $150,000 - $234,000 CAD #

📌 Director Undergrad Medical Education (Toronto)
🏢 Mastercard
📍 Toronto