Drive client success as a Senior Consultant for Dynamics 365 Customer Engagement, focusing on optimization and application support. Leverage your expertise to translate platform capabilities into impactful business strategies. This consulting role requires over 7 years of Dynamics 365 Customer Engagement experience and advanced skills in Power BI.

You will lead health checks, optimize service offerings, and play a key role in roadmap discussions. Collaborating with internal teams is essential to provide exceptional value to clients. Key Responsibilities:

- Provide post-implementation application support and advisory services
- Own client outcomes and lead health checks for ongoing projects




- Translate platform features into actionable business use cases
- Identify and design repeatable service offerings for clients
- Collaborate with internal teams to enhance client value

Requirements:

- 7+ years supporting Dynamics 365 Customer Engagement
- 3+ years senior-level Power BI experience
- Two Microsoft Certifications from specified exams
- Working knowledge of Dataverse and cloud solutions
- Proficient in Microsoft Windows, 365, and Teams

Utilize your Dynamics 365 and Power BI expertise to enhance client success and service delivery.

📌 Dynamics 365 Senior Consultant Role (Toronto)
🏢 Jobtailor
📍 Toronto