F&B; Team Member

Property: COMO Metropolitan London

Position: F&B; Team Member

Base Location: London

Department: Food and Beverage

Reporting To: F&B; Manager / Assistant F&B; Manager

Tasks/Responsibilities

- Provide an effective, polite and courteous service to guests over breakfast service, room service, or events
- Take orders over the phone and in person in a friendly and welcoming manner
- Ensure orders are given to the Kitchen in a timely manner
- Prepare teas, coffees and other hot beverages for guests
- Assist with setting tables, polishing china and cutlery
- Assist the Room Service Manager/Supervisors in the overall responsibility and smooth operation of all Food and Beverage areas such as Room Service, Mini Bar, Breakfast Room, Meeting and Event Rooms
- Ensure that all areas are kept correctly with regards to storage and cleanliness at all times
- In conjunction with the Kitchen, ensure that consistent quality in production and service of food in the room service is maintained
- Ensure that all work equipment is in good working order and liaise with other departments for maintenance and repair if necessary
- Handle deliveries,



inspect items, and report any discrepancies
- Refilling fridges in preparation area and mini-bars in guest rooms
- Assist in stock count and inform the Manager if stock is low
- Handle guest requests, allergies and dietary needs with professionalism and care
- Accurately handle guest billing, ensure timely delivery of orders
- Maintain professional body language and grooming standards at all times, adhering to the hotel's policies and guideline

Job Requirements

- Possess an understanding of the Liquor License and all Health & Safety procedures
- Positive in approach with self-driven attitude
- Excellent social and communication skills
- Ability to work within a team as well as alone
- Excellent spoken and written English
- Be passionate and committed
- Team Player, vibrant, energetic
- Highly motivated and able to motivate others
- Previous experience as in luxury hotel setting

Thank you We look forward to sharing news and inspiration from the world of COMO Hotels and Resorts.

📌 F&B TEAM MEMBER (London)
🏢 COMO The Treasury
📍 London