Flight Centre - Real Estate & Facilities Manager (North America)

Job no: 531745-A Brand: Finance, Procurement, Legal, Privacy, Property Work type: Full time Location: Ontario Categories: Procurement

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company is headquartered in Brisbane, Australia and operates leisure and corporate travel businesses in 23 countries worldwide. FCTG also manages a global corporate travel management network spanning more than 90 countries through company‑owned businesses and independent licensees.

About The Opportunity

As Manager, Real Estate & Facilities – Americas, you will lead a portfolio of approximately 43 locations across retail storefronts, corporate offices, and support hubs in North America. This high‑impact leadership role blends commercial strategy with hands‑on delivery, guiding lease negotiations, construction projects, and overall workplace strategy to support growth, innovation, and an exceptional employee experience.

Key Responsibilities

- Own and execute leasing strategy across Canada, the United States, and Mexico.
- Lead negotiations for recent leases, renewals, assignments, subleases, and terminations.
- Manage lease lifecycle, expiry schedules, and portfolio optimization strategies.
- Analyze market trends and competitor footprints to inform expansion and location decisions.
- Identify cost‑saving and portfolio rationalization opportunities.
- Lead and develop the facilities team, setting clear performance expectations.
- Oversee facilities operations, maintenance programs, and vendor performance across all sites.
- Ensure compliance with health, safety, and building regulations across jurisdictions.
- Manage construction and fit‑out projects from concept through delivery.
- Own CAPEX budgets, track spend, and report financial performance to leadership.
- Drive value engineering, contractor selection, and cost discipline across projects.
- Maintain brand and workplace design standards across all locations.
- Manage vendor and contractor relationships, contracts,



and SLAs.
- Partner with senior stakeholders to align real estate strategy with business goals.
- Act as subject‑matter expert on real estate, facilities, and workplace strategy.
- Support M&A; activities, including property due diligence and integration planning.
- Drive ESG and sustainability initiatives across facilities operations.
- Other duties and tasks as assigned.
- Contribute to a safe, inclusive, and accessible work environment where all crew feel welcomed, respected, and supported to thrive.

Experience & Qualifications

- 5+ years in commercial real estate, lease management, and facilities or construction management.
- Proven experience negotiating commercial leases in Canada and/or the U.S.
- Hands‑on construction and fit‑out project management experience.
- Experience managing multi‑site portfolios and vendor contracts.
- Strong knowledge of facilities systems (HVAC, electrical, plumbing, fire/life safety).
- Experience with lease/facilities management systems (e.g., ProLease or similar).
- Strong financial acumen including CAPEX, occupancy costs, and reporting.
- Knowledge of health, safety, and building compliance requirements.
- Retail or multi‑site environment experience preferred.
- Understanding of IFRS 16 / ASC 842 lease accounting.
- Exposure to M&A; property due diligence.
- Strong negotiation, communication, and stakeholder management skills.

Work Perks – What’s in it for you

- Have fun: At the heart of everything we do is a desire to have fun.
- Reward & Recognition: Celebrate successes at regular events.
- Use your smarts: Your quick thinking and expertise are valued.
- Love for travel: A passion for travel drives our culture.




- Personal connections: Relationships are the foundation of our business.
- Diversity, Equity & Inclusion: Commitment through initiatives and inclusive practices.
- A career, not a job: Opportunities for growth and evolution.
- We back our people all the way: Strong commitment to professional and personal development.
- Giving Back: Corporate social responsibility program, volunteer opportunities, and environmental initiatives.

Benefits Include

- Generous paid time off policy.
- Travel perks and discounts.
- Health & wellness programs and employee financial wellness services.
- National and international award nights and conferences.
- Group benefits including extended health care, dental and vision, gender‑affirming care, fertility care.
- Insurance including life, AD&D;, critical illness, long‑term disability.
- Employee assistance program.
- RRSP/RPP with matching.
- Tuition reimbursement program.
- Employee share plan – ability to purchase company stock on the Australian Stock Exchange with partial company match.
- Global career opportunities within a network of brands and businesses.

Location – Toronto, ON For this position, we anticipate an annual salary of $110,000 – $140,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

This posting reflects an active vacancy that we are currently seeking to fill. We welcome applications from candidates with diverse experiences.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

We are committed to providing a barrier‑free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible.

Applications close: 24 Jul 2026 Eastern Daylight Time

📌 Flight Centre - Real Estate & Facilities Manager (North America) - Toronto, ON
🏢 Traveltechessentialist
📍 Toronto