Are you a passionate professional, looking for a rewarding career with meaning and satisfaction where you make a difference in the lives of others? Are you looking for on the job learning, professional development opportunities, inclusive and supportive work culture, competitive salary and benefits? Join our team of dedicated professionals at the Canadian Helen Keller Centre (CHKC) providing affordable housing, training and intervenor services and supports to adults who are deafblind.

Our mission at CHKC is to empower the deafblind community through consumer driven services and opportunities that maximize independence. We value feedback from consumers such as “the day I contacted CHKC for the first time was the best thing I ever did” and continually strive to exceed expectations.

We are looking for a Float Intervenor to join our team who embraces our values of advocacy, respect, collaboration, professionalism and community. In return, we are committed to train, coach and invest in your behavioural and technical skills. If you have a positive attitude, and professional demeanor, we are interested in discussing together the prospect of a fulfilling career at CHKC.

Position Summary

Reporting to the Intervenor Services Supervisor, the Float Intervenor will provide support to consumers who receive intervenor services at CHKC and live at 150 8th Street. The goal is to fill the role with a set schedule 4 hours per day, 7 days a week to start. Shift times may vary based on operational needs and consumer requirements.

In addition to responding to CHKC consumer requests, the Float Intervenor may be assigned to scheduled one-to-one intervenor shifts, assist with consumer activities, provide support during staffing gaps, and help consumers access services and activities within the building. This includes facilitating the interaction of consumers with other people and the environment by providing auditory and visual information as well as proper guiding techniques.

Responsibilities

Provision of Services

Float Intervenor

- Reflects CHKC’s values.
- Maintains confidentiality.
- Responds to consumer emergencies with patience and efficiency.
- Completes all daily duties of a float intervenor outlined in the .




- Keeps up to date on all related policies and procedures.

Intervenor

- Delivers high quality Intervenor Services to CHKC consumers as directed by the Intervenor Services Supervisor, while adhering to approved policies, procedures, and philosophy.
- Takes direction from the individual who is deafblind.
- Collaborates with the Community Services Specialists as needed.
- Provides information about the environment and what is happening.
- Assists consumers with communication.
- Respects and safeguards the privacy of consumers’ home and personal information, and maintains confidentiality with respect to personal information, issues, and lifestyles of consumers and staff of CHKC.
- Maintains effective and ongoing communication with consumers.
- Prepares information in print, braille, and email, according to consumer preference.
- Provides new hires and placement students with an opportunity to job-shadow.
- Demonstrates behaviours that promote workplace harmony, strengthen relationships, and improve team effectiveness.

Record Keeping

- Completes all necessary forms.
- Assists in the preparation of reports or information as required, according to approved policies and procedures.
- Records all expenses, ensuring expense reports are provided to Administrative Assistant by the deadline.

* All other duties as assigned.

Work Environment

- 150 8th Street, office primarily, consumer’s apartments, training centre
- Moderate amounts of work pressure (highly dependent on consumer requests/needs).
- Faced with emotional and sensitive situations on occasion.

Skills and Qualifications

- 2 years of experience working with persons who are deafblind preferred
- Successful completion of the Deafblind Intervenor Training Program preferred
- Competent in American Sign Language, adapted/tactile sign language, 2-Hand Manual,



and alternate communication methods used by persons who are deafblind
- Crisis Prevention Institute training (or alternative), for dealing with difficult situations preferred
- Knowledge of the Intervenor Code of Ethics and Guidelines for Ethical Conduct
- Strong awareness and understanding of deafblindness and mental health
- Knowledge of community services and activities/issues related to individuals who are deafblind
- Valid driver’s license, driver’s abstract, insurance, and access to a car considered an asset
- Strong computer skills, particularly for research and communication purposes
- Strong interpersonal and problem-solving skills
- Ability to speak confidently to the public about deafblindness
- Ability to promote independence of persons with deafblindness
- Strong language skills, including excellent spelling and summarizing skills
- Knowledge of local area: facilities, services, recreational options, transportation services, current events
- Basic understanding of Orientation and Mobility, including sighted-guide
- Exceptional organizational and planning skills
- Familiarity working with service animals, wheelchairs, and other assistive devices
- Wide range of past life experiences and interests
- A moderate amount of physical effort is required (standing, walking, hand-over-hand communication), may require lifting up to 40 lbs. at times

Location: 150 8th Street Rate of Pay: $27/hour plus 0.50/hour premium

Positions Available: Minimum 2

How to Apply

Email: [email protected]

Application Deadline: August 10th, 2026

CHKC is an equal opportunity employer. We encourage applicants from all protected classes to apply. CHKC values diversity, equity, inclusion and compassion in the workplace.

We thank all applicants, however, only those considered for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise prior to the interview if you require accommodation and we will make appropriate arrangements.

Website: https://www.chkc.org

Facebook/Instagram

Pay: $27.00 per hour

Work Location: In person

📌 Float Intervenor: Part-time at 150 8th Street (Office) - 6-month Contract (Etobicoke)
🏢 Canadian Helen Keller Centre
📍 Etobicoke