Position Overview Burdick’s Bar & Grill is looking for a agile and experienced Food & Beverage Manager to lead the front-of-house operations and ensure an exceptional guest experience.

This role requires a hands-on leader with a passion for hospitality, team development, and operational excellence. The Food & Beverage Manager will oversee daily restaurant and bar service, staff training, financial performance, and guest satisfaction, ensuring Burdick’s remains the go-to destination for great food, drinks, and sports entertainment.

Key Responsibilities Leadership & Staff Development

- Hire, train, and mentor a high-performing front-of-house team, fostering a positive and service-driven culture.
- Conduct ongoing staff training on service techniques, menu knowledge, and guest engagement.
- Lead pre-shift meetings to communicate daily specials, promotions, and service expectations.
- Provide consistent coaching and feedback, recognizing top performers and addressing areas for improvement.

Guest Experience & Service Excellence

- Ensure an engaging and welcoming atmosphere, delivering exceptional service standards.
- Monitor and interact with guests, handling concerns, special requests, and feedback promptly.
- Oversee table service, bar operations, and event execution, ensuring seamless and efficient operations.
- Implement guest satisfaction initiatives, driving repeat business and positive reviews.

Restaurant & Bar Operations
- Manage all aspects of front-of-house operations, including the bar, dining areas, and private events.
- Ensure restaurant cleanliness, organization,



and compliance with health and safety regulations.
- Work closely with the kitchen team to maintain smooth service and timely food delivery.
- Monitor and enforce alcohol service policies, ensuring responsible service at all times.

Financial & Business Management

- Maintain budget awareness, tracking food, beverage, and labor costs to drive profitability.
- Work with leadership on menu pricing, promotions, and cost control strategies.
- Analyze sales trends and P&L; statements, identifying opportunities for revenue growth.
- Manage inventory control, ordering, and vendor relationships to ensure cost-effective purchasing.

Scheduling & Labor Management

- Develop and manage weekly staff schedules based on business volume and labor budgets.
- Adjust staffing levels to optimize service efficiency while controlling labor costs.
- Oversee payroll processing, time-off requests, and labor law compliance.

Process Implementation & Communication

- Ensure company policies, procedures, and service expectations are clearly communicated to the team.
- Work closely with kitchen staff, bar leads, and senior management to align operations.
- Foster strong relationships with vendors, suppliers,



and event partners to enhance business success.

Qualifications & Experience

- 3+ years of food and beverage management experience in a high-volume bar, restaurant, or hospitality setting.
- Strong leadership skills with a hands-on, guest-first approach.
- Expertise in bar operations, restaurant service, and private event execution.
- Proven ability to train, mentor, and lead a high-energy team.
- Understanding of cost controls, labor management, and revenue growth strategies.
- Ability to problem-solve and make quick decisions in a quick-paced environment.
- Excellent guest relations and communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays as needed.
- Experience with POS systems, financial reporting, and restaurant technology.

What We Offer

- A fast-paced and exciting work environment at one of Kalamazoo’s premier sports bars.
- Competitive salary and opportunities for career advancement.
- The opportunity to lead a dedicated team and create a top-tier guest experience.
- Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
- Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
- 10% Discount on GHG outlets
- Shift meal provided per day
- Discounted hotel rates at Choice Hotels worldwide
- Parental Leave Program (Full-Time Option)
- 401K with 100% match up to 3% (Full-Time option)
- Medical/Dental/Vision (Full-Time option)

📌 Food & Beverage Manager | Burdick's (Radisson)
🏢 Zazios
📍 Radisson