Take on a leadership role with Foresters Financial as the Team Lead for Insurance Operations, driving efficiency and customer satisfaction through strategic management. Your expertise will shape team performance and service excellence. In this integral position, you will be accountable for directing a high-performing service team, ensuring that all operational processes run smoothly and meet the company's high-quality standards.

You will engage in continuous coaching and development, promoting a positive workplace culture. Your insights will be crucial in supporting major change initiatives aimed at enhancing customer experiences. Key Responsibilities:

- Develop and manage a high-performing service team
- Guarantee comprehensive customer service and relationship management




- Facilitate team coaching sessions and performance reviews
- Oversee workflow management for compliance and quality
- Propose and implement process enhancements as needed Requirements:
- Minimum 5 years in a leadership role within insurance or financial services
- Solid ability to mentor and develop team members
- Demonstrated analytical and problem-solving skills
- Effective communicator across all levels of the organization
- Expertise in workflow and quality management systems Enhance service delivery and create a positive impact for customers at Foresters Financial.

📌 Foresters Financial Team Lead for Operations (Toronto)
🏢 Foresters Financial
📍 Toronto