Drive quality initiatives as the Quality Management Director at Fortinet in Burnaby, BC, focusing on improving products and processes for customer satisfaction. Fortinet is seeking an experienced leader with a strong focus on quality management in the IT and telecommunications sectors. The role involves managing quality assurance initiatives, conducting root cause analysis, and enhancing team performance. A proven ability to oversee QMS and execute ISO audits is required. Key Responsibilities:

- Drive product quality improvement projects to completion
- Analyze root causes of quality issues and define solutions
- Maintain and oversee quality metrics dashboards
- Support Technical Support with escalated quality issues
- Conduct internal audits to ensure compliance with ISO standards

Requirements:

- 10+ years in relevant fields, including management experience
- Knowledge of hardware and software engineering practices
- Solid analytical skills for performance analysis
- Effective communication with internal and external stakeholders
- Relevant degree in Computer Science or Engineering

Channel your quality management expertise at Fortinet to enhance product performance and customer trust.

📌 Fortinet Quality Management Director Role (Vancouver)
🏢 Fortinet
📍 Vancouver