Overview

Languages

English

Education

- Secondary (high) school graduation certificate
- or equivalent experience

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Hotel, motel, resort

Responsibilities

Tasks

- Register arriving guests and assign rooms

- Process group arrivals and departures

- Take, cancel and change room reservations

- Provide information on hotel facilities and services

- Provide general information about points of interest in the area

- Exchange foreign currency

- Process guests' departures, calculate charges and receive payments

- Balance cash and complete balance sheets, cash reports and related forms

- Maintain an inventory of vacancies, reservations and room assignments

- Follow emergency and safety procedures

- Clerical duties (i.e. faxing, filing, photocopying)

- Answer telephone and relay telephone calls and messages





- Assist clients/guests with special needs

- Contact customers to deliver requested wakeup calls

- Provide customer service

Experience and specialization

Computer and technology knowledge

- Multi-line switchboard

- Computerized bookkeeping system

- Internet

Additional information

Security and safety

- Bondable

- Criminal record check

Transportation/travel information

- Own transportation

Work conditions and physical capabilities

- Fast-paced environment

- Standing for extended periods

- Work under pressure

Personal suitability

- Dependability

- Effective interpersonal skills

- Excellent oral communication

- Excellent written communication

- Flexibility

- Organized

- Reliability

- Team player

📌 front desk agent (Channel-Port aux Basques)
🏢 St. Christopher's Hotel
📍 Channel-Port aux Basques