Experience luxury hospitality as a Full Time Guest Service Agent at Fairmont Hotel Macdonald in Edmonton. Ensure memorable guest experiences through attentive service and productive check-in procedures.

Join Fairmont Hotel

Macdonald, a prestigious hotel recognized for its charm and superior service. As a Guest Service Agent, you will manage guest arrivals and departures, ensuring satisfaction from the moment they step in. This role demands a commitment to excellence, effective communication, and the ability to attend to special requests for VIP and loyalty members. Key Responsibilities:

- Provide friendly and efficient service to hotel guests
- Handle check-in and check-out processes per hotel standards




- Address guest concerns promptly to ensure satisfaction
- Prepare for VIP and loyalty member arrivals meticulously
- Maintain organized and sanitary front desk area

Requirements:

- Previous front desk or reception experience preferred
- Strong communication skills in English essential
- Knowledge of hotel management software an asset
- Availability for shift work, including weekends
- Legally eligible to work in Canada

Bring your hospitality skills and passion to Fairmont Hotel Macdonald in Edmonton, where every guest experience counts.

📌 Full Time Guest Service Agent Edmonton
🏢 AccorHotel
📍 Edmonton