Lead operations at Chartwell Retirement Residence as a General Manager. This role focuses on enhancing customer service and managing a passionate team to create a welcoming setting every day.

Chartwell is seeking an experienced General Manager for an 18-24 month contract. Candidates should have a background in Retirement Living or Hospitality with proven leadership skills and a commitment to service excellence. Ensure residents feel at home while driving performance across financial and engagement metrics.

Key Responsibilities: • Lead a team of managers and front-line staff • Source, select, and onboard key talent • Focus on financial and customer service results • Foster employee engagement and recognition • Uphold service standards guided by RESPECT values

Requirements: • 3-5 years of leadership experience • Strong communication skills with diverse stakeholders • Proven decision-making and problem-solving abilities • Experience in Retirement Living or Hospitality sectors • Budget management expertise

Drive superior customer experiences while ensuring exceptional living standards at Chartwell Retirement Residence.

📌 General Manager at Chartwell Retirement (Winnipeg)
🏢 Chartwell Retirement Residences
📍 Winnipeg