Elevate premium hospitality as the Assistant Guest Experience Manager at Mission Hill Family Estate in West Kelowna. Lead day-to-day operations, enhance team performance, and create unforgettable guest experiences.

Join Mission Hill Family Estate as an Assistant Guest Experience Manager, a key role in a renowned winery. With over five years in hospitality, you’ll support service execution, oversee staff development, and manage booking details. Collaborate across departments to ensure a seamless guest journey and contribute to sales initiatives while embodying a strong guest-first approach.

Key Responsibilities:



• Support daily leadership of guest experience operations • Coach and motivate team members through effective communication • Oversee reservation details and VIP requests • Collaborate with Events, Culinary, Marketing, and more • Manage inventory awareness and operational reporting

Requirements: • 5+ years in hospitality or related guest-facing roles • Experience leading and developing teams • Strong guest-first mindset balancing service and goals • Proficient in reservation and inventory systems • Serving It Right certification preferred

Enhance team performance and guest satisfaction through solid leadership and a commitment to excellence.

📌 Guest Experience Leader at Mission Hill (Winnipeg)
🏢 Mission Hill Family Estate
📍 Winnipeg