Join Hickman Nissan Gander as the Fixed Operations Manager. This pivotal role emphasizes managing Parts and Service profitability while ensuring customer satisfaction through leadership. As part of Hickman Automotive Group, you'll be responsible for structured metric reporting and action plan development.
The Fixed Operations
Manager should have a keen understanding of the automotive industry and the ability to foster strong relationships with both customers and team members. Your leadership will directly influence the dealership's success. Key Responsibilities:
- Oversee daily metrics and reports for profitability
- Analyze department financial statements regularly
- Lead the Parts and Service departments effectively
- Develop team skills through coaching and training
- Optimize customer service by handling complaints proactively Requirements:
- Minimum high school education; degree is a plus
- Experience in the automotive sector required
- Proven interpersonal skills and conflict resolution abilities
- Strong focus on customer needs and team development
- Familiarity with accounting policies and financial analysis Lead Hickman Nissan to recent heights in fixed operations and customer excellence.