Join Hydro One as an HR Technology Business Analyst in Toronto and play a pivotal role in enhancing employee experience through ServiceNow. Your expertise will drive strategic enhancements to the HRSD platform. In this senior role, you will blend your knowledge of ServiceNow and business analysis to oversee Hydro One's HR transformation journey.

By acting as the main liaison between HR and IT, you will ensure successful integration of HR services with technology solutions. You'll lead in-depth workshops, manage the HRSD product backlog, and implement Agile practices to meet business needs effectively. Key Responsibilities:

- Manage and enhance HRSD components and integrations
- Capture and document business requirements
- Lead process mapping workshops and gap analysis
- Configure ServiceNow applications for optimal performance
- Identify and address technical integration issues Requirements:
- Solid background in product management or business analysis
- In-depth knowledge of HRIS, especially ServiceNow
- Agile certification (PSM, CSM, PSPO, or CSPO)
- Excellent analytical and communication skills
- Proven project management capabilities Utilize your skills to drive significant improvements in HR service delivery at Hydro One.

📌 HR Technology Business Analyst Role (Toronto)
🏢 Hydroone
📍 Toronto