MasterBUILT® Hotels develops, builds, manages and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America. As a Platinum winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow.

NEW OPPORTUNITY

Human Resources (HR) Generalist Reporting to the Director, Human Resources, the HR Generalist will execute on HR priorities across the company and its portfolio of hotels across Canada and provide day-to-day support to all team members. Additionally, the HR Generalist will collect and analyze data to monitor, measure, and improve key HR metrics. The HR Generalist will support both English- and French-speaking team members within the organization. RESPONSIBILITIES:

HR Initiatives / Support

Act as the main point of contact for employees and managers in all routine functions of HR department, including but not limited to onboarding, recruitment, performance and development, employee separation and employee record keeping

Support in providing guidance to employees on compensation, benefits and perks, and payroll

Execute initiatives for all HR functions, including employee engagement, recruitment, onboarding, performance management, health and safety / wellness, employee relations, training and development, employee separation, HR administration and reporting

Develop and implement documented processes, policies and procedures to support HR functions, as well as changes to processes

Ensure HR practices are compliant with relevant legislative requirements and company core values, maintaining current knowledge of relevant legislation

Participate in succession management and workforce planning, providing guidance to leaders in analyzing open positions to balance the development of existing talent and business needs

Provide guidance and advice on the impact of relevant legislation, employment standards and best work practices.

Build strong, collaborative partnerships with internal and external stakeholders

Work alongside leaders to resolve conflict and manage employee relations issues,



escalating to the Director, Human Resources as needed

Coordinate and/or support workplace investigations as needed

Ensure accurate management of HRIS system BambooHR, including managing and administering employee changes

Prepare documentation as needed, including employment agreements, offer letters, confirmation of employment in English and French

Plan, draft, and distribute internal communication, including team social media groups events calendar, announcements, etc.

Ensure reporting, documentation and administrative requirements are completed in a timely manner

Conduct annual HR audits

Data Analysis

Collect and compile HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government and/or industry statistics, practices, and other sources.

Compile reports of HR data results.

Create and maintain reporting dashboards to enable the analysis of HR data

Report on key HR metrics and analytics to identify opportunities for performance outcome or cost control

Conduct employee file reviews and audits to ensure record keeping is current and up to data. Health and Safety

Act as an Employer Representative for the corporate Health and Safety Committee (HSC)

Alongside the HSC, maintain the corporate health and safety program

Assist in the development of health and safety programs, policies and procedures for corporate and hotel operations Experience Required

Minimum 3 years of progressive HR experience

Previous experience working in franchise setting supporting multiple groups

Previous experience working in an administrative role for a medium to large organization

Demonstrated knowledge of cross-provincial employment standards, human rights, OHS and privacy legislation





Previous experience with Human Resources Information Systems (HRIS), HR systems, and SharePoint

Previous experience supporting automated or AI‑assisted workflows within HR systems

Working knowledge of AI‑enabled productivity tools to support process improvement or workflow optimization initiatives

Excellent interpersonal communication skills

Ability to handle conflict Mission Critical Competencies

Fluency in English and French communication required (written and verbal)

Demonstrated knowledge working with data and systems

Demonstrated leadership skills including coaching and mentoring

Ability to generate ideas and simplify processes

Excellent client service and interpersonal skills

Ability to troubleshoot, strong problem-solving skills

Ability to manage competing priorities and deliver on results

Ability to work autonomously and under minimal supervision

Technologically adept with an interest in systems and automation

Collaborative team player with a positive and professional approach Desired Education

CPHR designation or working towards designation preferred

University degree or diploma in Human Resources, Business Administration or related discipline

Additional training or coursework in HR systems, reporting, or process improvement considered an asset

WORKING CONDITIONS

May require occasional weekend and evening work in order to achieve deadlines and projects

MASTERBUILT OFFERS

A corporate culture that our employees describe as: Entrepreneurial, Results Focused, Relationship Oriented, Supportive of Growth & Learning, Collaborative, Empowering and Fun An opportunity to put your creativity to work: we want to be the trend setters, not the ones fighting to catch up A flexible perks package that recognizes various personal/family situations A rewarding culture to maintain and add value to A supportive management team who walks the talk A cooperative management team that is strategic and forward thinking TO APPLY:

To apply send all resumes to https://masterbuilthotels.bamboohr.com/careers/973. We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.

📌 Human Resources Generalist (Calgary)
🏢 MasterBUILT Hotels
📍 Calgary