Elevate your career as an Intermediate Analyst in Production Support at Citi. This full-time role involves technical and business support for users while addressing complex issues and ensuring application performance.
The Production Support Intermediate
Analyst applies analytical thinking and industry standards to deliver effective solutions in a agile environment. With 2-5 years of experience, you'll work closely with technology teams and traders to resolve application issues efficiently.
Your role will be fundamental to maintaining system integrity and supporting application releases, enhancing your understanding of applications and connectivity. Key Responsibilities:
- Provide technical support for Citi applications
- Liaise with internal technology teams and users
- Conduct post-release checkouts after application updates
- Analyze applications for risks and vulnerabilities
- Participate in disaster recovery testing
Requirements:
- 2-5 years of relevant experience
- Proficiency in monitoring tools like Splunk
- Strong knowledge of relational databases
- Experience with ITSM tools, e.g., ServiceNow
- Basic scripting skills in Python, Shell, or similar
Leverage your analytical skills and attention to detail to make a significant impact on Citi's operations.
📌 Intermediate Analyst in Production Support (Mississauga)
🏢 Citi
📍 Mississauga
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