ABOUT THE ROLE

We are seeking an experienced IT Specialist to join their growing team. This is a dual-focus role combining traditional IT support and infrastructure management with hands-on responsibility for IoT systems, connected devices, and industrial automation technologies.

The successful candidate will be equally comfortable resolving day-to-day end-user technical issues and diving deep into IoT infrastructure, industrial communication protocols, and cloud-based monitoring platforms. This is an exciting opportunity for a technically versatile professional who wants to operate at the intersection of enterprise IT and smart manufacturing.

KEY RESPONSIBILITIES

General IT Support & Infrastructure

- Provide comprehensive technical support to end-users across Windows, macOS, and Linux platforms, resolving hardware, software, and network issues promptly.
- Manage and troubleshoot networking components including LAN configurations, firewall settings, VPN access, and wireless connectivity.
- Install, configure, and upgrade hardware and software components including Microsoft Office and operating systems.
- Use ticketing platforms such as ServiceNow, Jira, or BMC Remedy to document incidents, track resolutions, and streamline support workflows.
- Maintain security protocols by managing firewall configurations and VPN access to protect organizational data and systems.
- Collaborate with team members to improve IT support processes and develop best practices for help desk operations.

IoT & Industrial Systems

- Develop, deploy, and maintain IoT infrastructure including connected devices, sensors, and embedded systems.




- Configure and manage industrial communication protocols and networking systems within the manufacturing environment.
- Support data collection, system monitoring, and integration of smart technologies across operations.
- Assist in the implementation of cybersecurity measures specific to IoT and industrial control environments.
- Monitor system performance, identify anomalies, and troubleshoot technical issues across connected platforms.
- Collaborate with engineering and operations teams on automation initiatives and digital transformation projects.
- Support cloud-based monitoring, analytics platforms, and reporting dashboards tied to operational data.

QUALIFICATIONS & SKILLS

Required

- Degree or diploma in Information Technology, Computer Engineering, IoT, or a related field.
- Solid knowledge of operating systems including Windows, macOS, and Linux environments.
- Experience with network configuration, LAN management, firewall setup, VPN deployment, and wireless networking.
- Hands-on experience with IoT systems, connected devices, and industrial networking.
- Understanding of cybersecurity best practices for both enterprise IT and IoT environments.
- Familiarity with IT service management tools such as ServiceNow, Jira, or BMC Remedy.




- Strong troubleshooting skills across hardware, software, and network layers.
- Excellent communication skills with the ability to assist users at all levels clearly and professionally.

Assets

- Knowledge of PLCs, SCADA systems, sensors, and industrial communication protocols (Modbus, PROFINET, EtherNet/IP).
- Experience with cloud platforms such as AWS, Azure, or Google Cloud for IoT data management and analytics.
- Familiarity with data analytics tools and operational reporting dashboards.
- Previous experience in a manufacturing, electrical, or industrial automation environment.

WHY THIS ROLE You will join a fast-growing, technologically advanced manufacturing organization with a strong international reputation and a brand-current facility in Mississauga. This is a role where your technical expertise will directly support both the day-to-day operations of a growing team and the long-term digital transformation of a modern manufacturing environment. You will have the opportunity to work on meaningful projects alongside experienced engineers and operations professionals.

HOW TO APPLY

This position is being recruited by GTA Staffing on behalf of our client. To be considered, please submit your resume to:

Email: [email protected]

Website: www.gtastaffing.ca

Please include the job title IT Specialist — IoT & Technical Support in the subject line of your email. Only candidates selected for an interview will be contacted. GTA Staffing thanks all applicants for their interest.

Pay: $80,000.00 per year

Work Location: In person

📌 IT Specialist (Mississauga)
🏢 GTA Staffing
📍 Mississauga