Lead IT Global Technical Services as the Director at Mosaic Company in Lithia, Florida. Oversee infrastructure, cloud operations, and vendor management while fostering a high-performing team. As Director of IT Global Technical Services, you will oversee the effective delivery of IT services within Mosaic.

This role includes managing technical infrastructure, cloud operations, and support services across multilingual, 24-hour coverage. You'll develop and lead a high-performing team, ensuring they have the tools and guidance for continual improvement while managing vendor relationships effectively.

Key Responsibilities





- Direct global IT infrastructure and cloud operations • Manage external service providers for all IT services • Coach and develop the Global Technical Services team • Lead strategic planning and budgeting for IT • Measure performance against operational level agreements Requirements:
- 10+ years of IT experience with progressive responsibility • 5+ years managing large-scale IT teams • Solid experience in vendor performance management • Excellent communication and leadership skills • Proven strategic planning capabilities Drive IT excellence at Mosaic, managing teams and enhancing service delivery to support the agricultural industry.

📌 IT Service Delivery Director (Regina)
🏢 The Mosaic
📍 Regina