Service Desk Support (Saskatchewan)

Service Desk Support (Saskatchewan)

30 Jul
|
Burgeon IT Services
|
Saskatchewan

30 Jul

Burgeon IT Services

Saskatchewan

Position: L1 Service Desk Support

Location: Regina, Saskatchewan Canada Onsite

Duration: Long Term Contract

Mandatory skills*

- Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune, Outlook troubleshooting, MFA support

Relevant Experience*

- Hands-on experience in M365 support and end-user troubleshooting

*

- Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)
- Handle Outlook issues, MFA/password issues, mailbox and access issues
- Support mobile device migration and user onboarding activities
- Provide support for M365 Tenant-to-Tenant (T2T) migration issues
- Coordinate with offshore teams for issue resolution and escalation

📌 Service Desk Support (Saskatchewan)
🏢 Burgeon IT Services
📍 Saskatchewan

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