Join as the Lead Concierge in residential strata buildings, ensuring high-quality service and smooth operations. Oversee team performance and maintain strong client relations daily.

In this role, you will collaborate closely with the Operations Management Team to guarantee exceptional service. As a leader, your responsibilities include staff training, addressing client concerns, and developing practical operational procedures. Strong budgeting and scheduling skills are essential to manage a high-performing team effectively.

Key Responsibilities: • Address and resolve issues escalated from the concierge team • Respond to requests from property managers promptly • Train and develop the in office concierge team • Ensure adequate scheduling for site operations • Work with management on procedural updates

Requirements: • Minimum two years’ experience in a fast-paced strata setting • Excellent listening and conflict resolution skills • Strong ability to juggle multiple tasks • Effective verbal and professional writing skills • Proficient in MS Word, Excel, and Outlook

Use your expertise to elevate resident satisfaction and team efficiency in this vital role.

📌 Lead Concierge for Strata Properties (Winnipeg)
🏢 Centrum Concierge & Security
📍 Winnipeg