Who You’ll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life, and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in cutting-edge and impactful ways.

Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

What You’ll Do

Job Title: Life Sciences CRM Architect - Global Technology - Senior Consultant or Principal (vacant role)

You believe patients and HCPs deserve better. As a Salesforce subject matter expert and life sciences technologist, you take responsibility for exceptional client delivery, proposal development, and solution design, supporting new business opportunities and knowledge management.

You work closely with the Product Owner and Technical Architect to understand requirements and enable the authoring/development of quality solutions that meet the requirements. You understand why there is a shift in how reps interact with HCPs, that we have an opportunity to simplify the process of getting patients on therapy, and how pharmaceutical and medical device companies use technology as an enabler to value for their people and processes.

Above all,



you want to build a platform that helps to bring therapies and information to patients and HCP faster, to ensure better health outcomes.

Responsibilities

Serve as the technical consultant or leader for Life Sciences CRM projects onsite at our enterprise client locations

Work collaboratively with functional and business process teams

Translate business requirements into well-architected solutions that best leverage Salesforce or Veeva platforms and products

Provide detailed level of effort estimates for proposed solutions and articulate risks and benefits

Provide hands-on, expert-level technical assistance to developers

Design and manage the execution of test plans to ensure a quality solution is delivered

Follow and understand new Life Sciences CRM product and technical capabilities from releases and acquisitions

Provide expertise during sales efforts to design solutions and estimate technical effort

Collaborate to develop go-to-market perspectives that solve real problems for clients

Participate in marketing events (conferences, industry events, sales meetings)

Demonstrate thought leadership through publishing, speaking, and presentations

Mentor junior technical and functional team members

What You’ll Bring A passion for improving the lives and experiences of patients, caregivers, and healthcare professionals

3+ years of CRM industry experience or Life Sciences industry experience





Minimum 3 years of Life Sciences CRM experience (Veeva, Salesforce, or OCE)

2–4+ years of experience with declarative software configuration

Proven ability to design and optimize business processes across systems

Excellent client-facing written and oral communication skills

Active technology certifications or ability to obtain them upon hire Hybrid/In office: We are hybrid but there are expectations that if your team leader or client requires you onsite that you are able to meet those expectations/requirements Slalom Employee Perks: Culture & fun! Lunch & learns Health & wellness activities Holiday parties Employee community groups Social clubs & activities Vacation (20 days prorated based on start date & wellness/sick days) Tangible perks :

Competitive compensation package $100 cell phone monthly reimbursement Registered Retirement Program (RRSP) & Employer Matching Tax-Free Savings Account (TFSA) Annual “Thrive Well-Being” Gift Card Family planning/ Fertility Benefit Maternity/Parental Leave Top-Up Medical & Dental Benefits Life and AD&D; Insurance Access to Supplementary Life and AD&D; Insurance Access to the Employee Assistance Program (EAP) and Inkblot Therapy *All benefits are subject to eligibility requirements Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Please note if you are hired at Slalom you will be required to complete a background check.

📌 Life Sciences CRM Architect- Enterprise Salesforce (Toronto)
🏢 Slalom
📍 Toronto