Elevate your leadership skills as a Luxury Concierge Team Lead at Fitzrovia. Ensure exceptional service delivery while managing the Concierge team and creating memorable experiences.

Fitzrovia is seeking a proactive Team Lead for its Concierge team. This role requires strong leadership and customer service skills to oversee daily operations and uphold luxury standards. Ideal candidates will thrive in agile settings, fostering a refined atmosphere and cultivating community among residents.

Key Responsibilities: • Lead and manage daily Concierge operations • Act as the primary contact for residents and guests • Supervise and coach Concierge team members • Coordinate vendor access and manage deliveries • Ensure cleanliness and presentation of front-of-house areas

Requirements: • 2-4 years in luxury concierge or hospitality • Proven leadership experience in service environments • Strong organizational and communication skills • Proficiency in Microsoft Office and property management tools • High school diploma; post-secondary education preferred

Become a pivotal part of enhancing resident experiences with exceptional service at Fitzrovia.

📌 Luxury Concierge Team Lead at Fitzrovia (Winnipeg)
🏢 Fitzrovia
📍 Winnipeg