Join Brainlabs as the Director of Platforms and Client Enablement, where innovation and technical expertise converge. This senior role focuses on empowering clients using your in-depth knowledge of DV360, CM360, SA360, GA4, and GTM. In the Platforms and Enablement team, you will oversee delivery quality for Marketplace clients while managing a talented team.
Your hands-on experience and strategic mindset will help resolve technical issues swiftly and support revenue growth through mentoring. You'll also engage in cross-selling opportunities, ensuring client satisfaction and maximizing margin effectively. Key Responsibilities:
- Oversee and develop client accounts for sustainable growth
- Serve as a senior escalation point for technical challenges
- Investigate and resolve root cause issues in implementations
- Utilize product knowledge to showcase commercial opportunities
- Mentor and enable junior team members through coaching Requirements:
- Advanced product expertise in DV360, CM360, SA360, GA4, GTM
- Experience in a mentoring or managerial role
- Ability to manage technical challenges under pressure
- Solid understanding of delivery and resource implications
- Excellent communication with diverse audiences Drive change and innovation at Brainlabs, helping clients connect with the bottom line.
📌 Manager, Client Management (Toronto)
🏢 Brainlabs
📍 Toronto
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