Manager, Client Management (Toronto)

Manager, Client Management (Toronto)

30 Jul
|
Brainlabs
|
Toronto

30 Jul

Brainlabs

Toronto

Join Brainlabs as the Director of Platforms and Client Enablement, where innovation and technical expertise converge. This senior role focuses on empowering clients using your in-depth knowledge of DV360, CM360, SA360, GA4, and GTM. In the Platforms and Enablement team, you will oversee delivery quality for Marketplace clients while managing a talented team.

Your hands-on experience and strategic mindset will help resolve technical issues swiftly and support revenue growth through mentoring. You'll also engage in cross-selling opportunities, ensuring client satisfaction and maximizing margin effectively. Key Responsibilities:

- Oversee and develop client accounts for sustainable growth
- Serve as a senior escalation point for technical challenges




- Investigate and resolve root cause issues in implementations
- Utilize product knowledge to showcase commercial opportunities
- Mentor and enable junior team members through coaching Requirements:
- Advanced product expertise in DV360, CM360, SA360, GA4, GTM
- Experience in a mentoring or managerial role
- Ability to manage technical challenges under pressure
- Solid understanding of delivery and resource implications
- Excellent communication with diverse audiences Drive change and innovation at Brainlabs, helping clients connect with the bottom line.

📌 Manager, Client Management (Toronto)
🏢 Brainlabs
📍 Toronto

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