Position: Manager, Strategic Capabilities – Digital Enablement

Location: Markham, Ontario, Canada

Job Function: Legal & Compliance – Enterprise Compliance

The Manager, Strategic Capabilities – Digital Enablement is responsible for driving implementation and governance of trade compliance analytics capabilities to enable proactive compliance risk management, actionable business insights, and data‑driven decision‑making. This role leads the expansion and optimization of the Customs Declaration Data Lake Analytics platform (Project Cockpit) and delivery of scalable analytics solutions that support trade compliance excellence.

Key Responsibilities

- Lead the expansion, enhancement, and governance of the Customs Declaration Data Lake Analytics platform (Project Cockpit), enabling actionable insights, proactive compliance risk identification, and data‑driven decision‑making across Global Trade.
- Define and manage the digital product roadmap, prioritizing capabilities and backlog items based on business value, compliance requirements, and stakeholder needs.
- Partner with the Technical Product Owner to translate business and compliance requirements into user stories, acceptance criteria, and deliverables that ensure successful solution implementation.
- Collaborate with Global Trade Controls Process Leads (GPLs) to define, implement, and monitor metrics and KPIs that measure adherence to GTC Standards and drive continuous improvement.
- Design and maintain dashboards, analytics, and reporting solutions that provide visibility into compliance performance, operational effectiveness, and trade risk exposure.
- Transform trade compliance and operational data into executive‑level insights, visualizations, and performance reporting that support strategic decision‑making and continuous improvement initiatives.
- Develop training materials, user guides, and communication strategies to accelerate digital capability adoption and enhance organizational effectiveness.




- Lead user onboarding, access governance reviews, training coordination, and change management initiatives to ensure business readiness and maximize utilization of digital solutions.

Qualifications

- Bachelor's degree required.
- Minimum 6 years of experience in Global Trade, Supply Chain, Compliance, Digital Transformation, Business Operations, or related fields.
- Experience in analytics, business intelligence, data governance, and performance measurement within Global Trade, Compliance, Supply Chain, or similar regulated environments.
- Experience supporting business systems, technology implementations, and digital programs.
- Demonstrated ability to manage cross‑functional initiatives and stakeholder relationships.
- Strong analytical, project management, communication, and problem‑solving skills.
- Experience working with data, reporting, process improvement, and technology‑enabled business solutions.
- Experience with Power BI required; knowledge of Tableau, SQL, Alteryx, or related analytics tools preferred.
- Experience developing KPIs, executive dashboards, data visualizations, and performing quantitative analysis.

Preferred Skills

- Audit and Compliance Trends
- Coaching
- Compliance Management
- Compliance Policies
- Compliance Risk
- Confidentiality
- Consulting
- Controls Compliance
- Developing Others
- Internal Auditing
- Investigation Techniques
- Legal Function
- Legal Services
- Policy Development
- Process Improvements
- Tactical Planning
- Technical Credibility

Travel

Up to 25% domestic and international travel may be required.

Pay Range

Anticipated base pay range: $112,150 to $162,150 (Canada only). Candidates hired outside Canada will receive compensation and perks in accordance with their local market. This position is eligible for a discretionary performance bonus under current guidelines.

Additional Information

The Company uses Artificial Intelligence in its assessment of applicants. This job posting is for an existing position.

📌 Manager, Strategic Capabilities Digital Enablement (Markham)
🏢 6010-Biosense Webster Inc. Legal Entity
📍 Markham