About the role

At the Safety Codes Council, we support public safety through the delivery of programs, services, and oversight across Alberta’s safety codes system. We’re looking for a Member Services Coordinator who enjoys building strong relationships, coordinating meaningful work and creating positive experiences for people.

This role focuses on member experience, governance support, appeals coordination, and continuous improvement.

What you’ll do

Support and coordinate the member journey, from onboarding and appointments to participation and recognition

Serve as a trusted point of contact for sub-council members, helping them stay informed, connected, and supported

Coordinate records, documentation, meetings, and governance processes that help sub-councils operate effectively

Support appeals, hearings, meetings, and engagement activities through strong coordination and communication

Identify opportunities to improve processes, tools, communications, and member services

What you bring





Experience coordinating multi-step administrative or service processes

Experience supporting members (volunteers), partners, or customers

Strong organization, communication, relationship-building, and attention-to-detail skills

Experience maintaining records and documentation in a professional environment

Experience with governance, boards, committees, member services, legal support, or similar environments is an asset

What we offer

Meaningful work that supports the people who help guide Alberta's safety system A cooperative, service-oriented culture focused on learning and growth.

Opportunities to grow your skills in a purpose‑driven organization

Flexibility, trust, and clear expectations (details shared in the full posting)

If you enjoy creating organized, positive, and well-supported experiences for others, we'd love to hear from you.

📌 Member Services Coordinator (Edmonton)
🏢 Safety Codes Council
📍 Edmonton