Location: Maple Ridge, BC

Position Type: Part-Time (24 hours/week)

Wage: $28-$32 depending on experience

Schedule: Initial training Tuesday to Thursday in-office, followed by a flexible hybrid schedule. Opportunity for increased hours as the company continues to grow.

Company

Description

Revolution Pump Service Ltd. is a trusted provider of maintenance, repair, installation, and 24-hour emergency service for sewage, effluent, and stormwater pump systems throughout the Lower Mainland. Our clients rely on us to keep critical infrastructure operating safely and efficiently. Whether responding to emergency failures or performing preventative maintenance, our team is committed to providing reliable, qualified service when it matters most.

As we start a residential division and grow other divisions, we are looking for an experienced Office Administrative Coordinator to help build the administrative systems and processes that will support the next stage of our growth. This is an opportunity to join a close-knit, growing company where your experience, ideas, and initiative will have a direct impact.

Position

Summary

We are seeking an experienced, highly organized, and self-motivated Office Administrative Coordinator to oversee the daily administrative operations of our office while supporting our commercial and expanding residential service departments. This is not an entry-level administrative position. We are looking for someone with experience in a construction, trades, or service-based environment who understands the pace, priorities, and customer expectations that come with coordinating field operations.

We will teach you everything you need to know about our pump systems and industry. What we need is someone who already knows how to build efficient office systems, manage competing priorities, and work independently with minimal supervision. Key Responsibilities

- Manage service bookings, scheduling, and dispatch coordination
- Coordinate technician schedules and customer appointments
- Serve as the primary point of contact for incoming phone calls,



emails, and customer inquiries for the residential division during the growth phase
- Assist with invoicing and basic administration
- Complete dictation, correspondence, reports, and administrative documentation
- Maintain accurate customer files, job records, and service history
- Monitor active work orders and ensure timely communication between customers and technicians
- Create, implement, and improve office systems, procedures, and workflows
- Support the ongoing growth and organization of the residential service department
- Relay office supplies and maintain administrative resources needs
- Prepare reports and assist with tracking key operational information
- Identify opportunities to improve efficiency, accuracy, and customer service
- Provide administrative support to management as required Qualifications

Required

- Minimum 5 years of experience in an office administration or office coordination role
- Previous experience in the construction, trades, mechanical, plumbing, HVAC, electrical, restoration, or service industry
- Post-secondary education or certification in Business Administration, Office Administration, or Bookkeeping is considered an asset
- Exceptional organizational and time management skills
- Strong critical thinking, problem-solving, and decision-making abilities
- Excellent written and verbal communication skills
- Outstanding customer service skills with a professional and friendly approach
- High level of accuracy and attention to detail
- Ability to prioritize multiple tasks and adapt to changing priorities in a fast-paced environment
- Self-motivated, resourceful, and able to work independently with minimal supervision




- Strong computer skills, including Microsoft Office (Outlook, Word, Excel)
- Reliable, consistent and able to get tasks done in an effective manner Preferred Qualifications
- Experience using Jobber
- Experience using QuickBooks Online
- Experience coordinating field service technicians or dispatch operations
- Experience creating or improving administrative systems and office workflows
- Bookkeeping or accounting experience, including invoicing, payment tracking, and account reconciliation What We're Looking For The successful candidate is someone who naturally takes ownership of their work. You don't wait to be told what needs to be done; you anticipate needs, solve problems, and continually look for ways to improve processes and efficiency. You are comfortable making decisions, enjoy building systems that help a business grow, and take pride in delivering exceptional service to both customers and your team. If you're looking for a role where your experience will be valued, your ideas welcomed, and your contributions will directly influence the growth of a successful local company, we'd love to hear from you.

What We

Offer

- Competitive hourly wage based on experience
- Flexible hybrid work arrangement after training
- Initial in-office training and ongoing support
- Opportunity for increased hours and growth opportunities as the company expands • A collaborative, supportive, and skilled work environment
- Comprehensive training on our products, services, and pump systems
- The opportunity to play a key role in building and shaping our growing residential service division If you are an experienced administrative professional who enjoys creating structure, improving processes, and helping a growing business succeed, we encourage you to apply. Please submit your resume along with a brief cover letter outlining your relevant experience and why you would be a outstanding fit for Revolution Pump Service Ltd. [email protected]

📌 Office Administrative Coordinator (Hybrid) (Pitt Meadows)
🏢 Revolution Pump Service
📍 Pitt Meadows