Responsibilities:

Job duties

· Directly engaged in sales activities

· Maintaining up to date knowledge of the products and services

· Build ongoing relationships with customers

· Responding to customer product inquiries both in person and via phone/email

· Ensuring accurate, timely order processing through the computerized order processing system

· Coordinate and plan order delivery schedule

· Following up with the freight brokers to get update of shipment

· Inventory management

Requirements:

- Excellent written and verbal communication in English and Chinese , interpersonal skills and the ability to effectively interact with a variety of individuals and functions throughout the company
- Computer Proficiency with MS Office Applications
- Must be logical, organized and have a strong attention to detail




- Ability to work independently as well as part of a team
- Ability to manage relationships with customers, distributors and co-workers to ensure customer satisfaction
- Must have customer service experience (preferable experience in Kitchen renovation business, cabinet, flooring or construction industry)
- Excellent organizational, time management and leadership skills
- Handle complains, maintenance requests and other concerns;
- Strong problem-solving skills and analytical abilities
- Able to work five days and need to work on Saturday

Job Types: Full time, Permanent Pay: $20.00-$30.00 per hour

Work Location: In person

📌 Office Administrator (Concord)
🏢 Kstone Group
📍 Concord