Position Overview

We are seeking an Operations Manager to oversee daily business activities and support our ongoing growth.

This role is well-suited for a structured, detail-oriented professional who excels at solving operational challenges, refining internal systems, and managing multiple priorities. Working directly alongside the company owner, you will ensure our administrative functions, client management, and team workflows run efficiently.

Key Responsibilities

- Daily Operational Oversight: Manage daily tasks, monitor project timelines, and ensure organizational priorities are met.
- Client & Vendor Communication: Serve as a primary point of contact for client inquiries, scheduling, and external vendor coordination.
- Systems & Data Management: Maintain up-to-date client records in our CRM, manage calendars, and oversee administrative documentation.
- Process Improvement: Evaluate current workflows, identify areas for improvement, and implement practical procedures to enhance efficiency.
- Team & Recruitment Support: Assist with hiring, onboarding new team members, and supporting annual performance evaluations.
- Special Projects:



Collaborate directly with leadership on strategic operational initiatives and business development tasks.

Qualifications

- Demonstrated experience in operations, office management, or executive administration.
- Solid organizational, time-management, and analytical problem-solving abilities.
- Proficiency with Google Workspace (specifically Google Sheets) and experience using CRM platforms.
- Excellent written and verbal communication skills with strong attention to detail.
- Proven ability to work independently, manage competing priorities, and maintain accountability in a remote environment.

Candidate Profile The ideal candidate is dependable, self-motivated, and takes full ownership of their responsibilities. You should feel comfortable managing complex tasks, interacting professionally with diverse stakeholders, and executing solutions with minimal supervision.

How to Apply

- Please submit your resume along with a brief cover letter outlining your relevant experience and interest in the role.

📌 Operations Manager (Canada)
🏢 The First Dance
📍 Canada