Role description

Job DescriptionTechnical ExpertiseMust have good understanding of the Field Service Cloud version 24C or latest capabilities.Hands‑on experience in OFSC setups including message scenarios, filters, and routing plugins.Strong domain and process knowledge of Field Service.Ability to engage with stakeholders, understand requirements, analyse Field Service processes, and deliver an Oracle Field Service cloud‑based solution.Ability to handle production incidents, troubleshoot OFSC issues including integration issues, deliver OFSC fixes, and work with interfacing teams to resolve incidents.Experience in OFSC integration with Maximo, and experience with other Field Service technologies such as Oracle EBS Field Service or Siebel Field Service is desirable.Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred.Stakeholder Management

Effectively communicating project status updates to key stakeholders, including business users, technical teams, and senior management.Requirements Gathering

Collaborating with business stakeholders to identify and document detailed requirements.Change Management

Implementing effective change management strategies to minimize disruption during upgrades and new feature deployments.Skills

Mandatory Skills: CX - Oracle Field Service Cloud.Other details

Vacancy Type: New Vacancy.Perks and PerksComprehensive Medical Plan Covering Medical, Dental, Vision.Health Care Spending Account.Short Term and Long-Term Disability Coverage.Life Insurance.Annual vacation and other Paid Leaves.Maternity Leave Top Up Pay.The range displayed on each job posting reflects the total compensation range for the position across all Canada locations. Within the range,



individual pay is determined by work location, job level, and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation such as an annual performance‑based bonus, sales incentive pay and other forms of bonus or variable compensation.Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.Accessibility and Reasonable Accommodation: The company has an accommodation process in place and provides accommodations for applicants with disabilities.

If you require a specific accommodation because of a disability or medical need, please write to us at [email protected] so that arrangements can be made for the appropriate accommodations to be in place.Benefits: Compensation range: $130,000.00 to $150,000.00 per year.This company is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family‑care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

📌 Oracle Field Service Cloud Architect (OFSC) (Toronto)
🏢 United States Digital Space
📍 Toronto