Company Description Forest Hill Residential (FHR) provides customized property management strategies that support condominium Boards of Directors with the full benefit of decades of industry experience. The organization focuses on enhancing the value, reputation, and livability of every property, creating communities residents are proud to call home. FHR’s management model is hospitality-driven, combining robust resident services with cutting-edge technology, robust environmental social governance practices, and disciplined financial and administrative reporting.

As a vertically integrated, multi-service organization, FHR offers cohesive, streamlined solutions tailored to the unique needs of each condominium community. The team is experienced in transitioning properties smoothly and efficiently, following structured plans that minimize disruption to boards and residents.

Role Description The Part-time Concierge role at Forest Hill Residential is an on-site position based in Toronto, ON. The Concierge will be responsible for welcoming residents and guests, managing reception duties, and responding to inquiries in a professional and courteous manner. Daily tasks include handling package deliveries, coordinating reservations for amenities, maintaining visitor logs, and supporting building security protocols.

The Concierge will assist with resident requests,



provide information about building services and local amenities, and liaise with property management to report issues or concerns. This role requires a consistent on-site presence, flexible availability, and a commitment to delivering service that reflects FHR’s hospitality-focused approach.

Qualifications

Concierge Services and Customer Service skills to support residents, guests, and visitors with a welcoming and helpful approach.

Reservations and Receptionist Duties experience to manage amenity bookings, front desk operations, and visitor check-in efficiently.

Strong Communication skills to interact clearly and professionally with residents, board members, vendors, and colleagues.

Attention to detail and organizational skills for accurate record-keeping, package handling, and incident reporting.

Ability to remain calm and resourceful in a variety of situations, including handling complaints and coordinating responses to building issues.

Comfort working on-site in a residential condominium environment, with flexibility for evenings, weekends, or holidays as required.

Previous experience in hospitality, property management, or condominium concierge roles is an asset.

Basic computer literacy for using building management systems, email, and digital communication tools.

Pay: $17.60-$20.00 per hour

📌 Part-time - Concierge (Toronto)
🏢 Forest Hill Residential
📍 Toronto