We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their personal insurance needs. You will be a key point of contact, ensuring client retention through expert advice and efficient policy management.

Key Responsibilities Expert Client Service: Deliver comprehensive, professional service to a diverse portfolio of personal lines clients.

Portfolio Management: Manage renewals, process endorsements, and handle account inquiries with precision.

Risk Assessment: Evaluate client needs and risk exposures to recommend tailored insurance solutions.

Claims Support: Confidently guide clients through the claims process, acting as a supportive advocate.

Collaboration: Work closely with producers, insurance partners, and internal teams to ensure seamless service.

Documentation: Prepare insurance applications, proposals, and accurate policy documentation.

Requirements & Qualifications Licensing: Active RIBO license in good standing is required.

Experience: 3+ years of experience within a Personal Lines brokerage environment.

Technical Skills

Proficiency in Microsoft Office (Word and Excel).





Experience with EPIC, Compu-Quote, and various broker portals is considered a strong asset.

Interpersonal Skills

A cooperative team player with a strong work ethic.

Excellent communication, presentation, and negotiation skills. Strong commitment to professionalism and high service standards.

Why Join

Us? (Benefits) Compensation: ? $50,000 – $100,000 per year + commission incentives and potential performance-based bonuses + Matching Group RRSP contributions. Work-Life Balance: Hybrid work flexibility and two paid personal days each year.

Health & Wellness: Comprehensive group health benefits including an Employee Family Assistance Program (EFAP).

Professional Growth: Reimbursement for professional membership fees (RIBO, IBAO, IIC) and ongoing educational support.

Commuter Perks: Free parking and professional office space.

Additional Information Hours: 35 hours per week.

Work Environment: Professional, engaging, and collaborative.

Contact: If this role sounds like a good fit for you, please reach out directly at [email protected] to learn more.

📌 Personal Lines Account Manager (Toronto)
🏢 JobsMedia.io
📍 Toronto