Process analyst - GRC

Location: Toronto, ON

Onsite Flexibility: Hybrid — 2 days onsite currently; must be flexible as this may change

Contract Details

- Position Type: Contract
- Contract Duration: Asap to April 2027
- Pay Rate: C$30.00–C$38.00 / Hour (CAD)
- Shift / Schedule: Monday to Friday, core business hours
- Travel Requirements: Not required

Job Summary This role supports the Key Indicator program , adhering to the relevant Operational Risk Management (ORM) policies and standards, supporting the periodic dashboard submissions, engaging with senior management for timely reporting, supporting onboarding and maintenance of Key Risk Indicators, and ensuring timely response to the second-line review and challenge.

Key Responsibilities

- Lead and assist with assessing Key Risk Indicators to identify opportunities to enhance the program.
- Lead and assist in the development of Design and Operating effectiveness of Testing programs that will effectively and efficiently detect gaps in internal processes/controls. Understand and apply sampling methodology in accordance with Second-line sampling guidelines.
- Conduct ongoing testing of key controls/requirements. Ensure that exceptions are appropriately analyzed, reported, and tracked to resolution.
- Lead and assist Businesses in developing action/remediation plans to address internal control gaps as well as the root cause themes.
- Lead the identification of opportunities to improve processes, identifying and realizing efficiencies in testing (where possible) and delivering a better testing experience.
- Work with business stakeholders to develop or enhance key controls and remediate documentation/process gaps to reduce risks with 2nd line function support.




- Assist with ad-hoc initiatives and strategies from a risk and control perspective.
- Contribute to and promote positive working relationships by effectively communicating and regularly sharing information, issues/points of interest, learnings, and knowledge with the team.

Required Skills

- Advanced knowledge of governance, risk and control procedures, strategies, and tactics
- Prior audit experience, quality control testing experience, or familiarity with bank testing methodology
- Knowledge of current and emerging trends
- Skill in using analytical software tools, data analysis methods, and reporting techniques is an asset
- Skill in using computer applications, including MS Excel, PowerPoint, Visio, and Word
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships
- Ability to work successfully as a member of a team and independently
- Ability to exercise sound judgement in making decisions
- Ability to analyze, research, organize, and prioritize work while meeting multiple deadlines
- Ability to process and handle confidential information with discretion
- Understanding of Wholesale banking business operations and processes is an asset
- Comfortable presenting to executives
- Strong stakeholder communication

Preferred Skills

- PowerApps





Education Requirements

- University degree required

Required Experience

- 4–7 years of relevant experience in Governance and controls, Risk, Audit, or Compliance preferred

Nice-to-Have Experience

- Risk mindset with governance and control background
- Banking / financial institution experience
- Familiarity with business processes in a banking environment

- Medical Insurance Plan

- Vision Insurance Plan

- Dental Insurance Plan
- 401k Retirement Fund

Important Notes

- Interview process consists of 2 rounds; likely 1 round onsite, with virtual or onsite options

About the Client This client is a leading financial services and banking institution operating across Canada and internationally, with a broad network serving millions of retail, commercial, and wholesale banking customers.

The organization employs thousands of professionals across functions including risk management, audit, compliance, governance, technology, and operations, and ranks among the largest banks in North America by assets. Teams include process analysts, risk and controls specialists, audit professionals, business analysts, and technology specialists who collaborate across rapid-paced, agile environments.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-10297 Industry: Data & Analytics

📌 Process Analyst - GRC (Toronto)
🏢 Global Technical Talent, an Inc. 5000
📍 Toronto