We are looking for a Receptionist to join our team at Beacon Hill Physiotherapy. We are a busy Physiotherapy and Massage clinic located in the North West. Average of 20-25 hours per week. Must be flexible with hours, being able to work mornings, afternoons and evenings.
Receptionist Duties
- Excellent communication skills, both verbal and written.
- Excellent organizational and multitasking skills.
- Answer phone calls, schedule appointments, greet clients.
- Perform general office duties, and provide administrative support as needed.
- Provide excellent customer service to patients, clinic staff and referring doctors.
- Enter and update patient records.
- Knowledge in MVA, and WCB processing is an asset.
To take on the role of Receptionist, you must have:
- Previous experience in a healthcare setting or physiotherapy clinic.
- Strong understanding of healthcare administration,
including scheduling, billing, and insurance processes (Private, MVA, WCB).
- Proficiency with office management software, and healthcare systems.
- A professional customer service attitude.
- Demonstrate the ability to prioritize.
- Proven ability to work effectively in a fast-paced environment.
Education:
- Experience in physiotherapy, healthcare, or medical office a plus.