At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilities: Develop and maintain relationships with CPG sales organizations and create effective go-to-market strategies to drive growth. Develop data strategies that inform effective promotional planning and execution, ensuring optimal outcomes for clients.

Lead the development of industry insights capabilities to enhance client value and inform business decisions. Collaborate with senior leadership in Sales and Operations to build momentum for new deals and ensure successful deal conversion. Project manage the resolution of internal cross-functional client issues, driving timely and effective responses.

Develop and implement a growth strategy that focuses on both financial gain and customer satisfaction. Conduct research to identify new market opportunities and customer needs in Deductions recovery, building an effective recovery process.



Identify improvement opportunities to optimize processes, reduce costs, and increase client value, fostering an innovative mindset.

Translate high-level strategies into executable plans that drive business success and customer satisfaction. Build and manage collateral requirements for client meetings, coordinating with key teams like Sales, Operations, and Digital. Perform SWOT analysis, due diligence, and financial assessments to gauge business impact for potential new clients.

Foster a transformation mindset, identifying automation and process improvement opportunities to increase operational efficiency. Mentor and develop a highly motivated, enthusiastic, and skilled team, driving growth and fostering a culture of continuous improvement.QualificationsBachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business AnalyticsCertificationsITIL Foundation Certificate in IT Service Management - AxelosAxelosRequired SkillsBusiness Consulting, Client Relations, Customer Relationship Management (CRM), Global Business Strategies, Sales Forecasting,



Supplier Relationship ManagementLanguageEnglish (Required)Language Proficiency -Proficient - C2Additional Job Location -Job TypeRegularMaster Skill List -Relationship ManagementRemote Type -HybridWork Shift -Variable (Canada)Compensation Range-143,100 to 215,000 CADWhy join Genpact?Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matterMake an impact – Help global enterprises solve business challenges that matterAccelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay aheadWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. #

📌 Relationship Manager Senior (Toronto)
🏢 Headstrong Canada
📍 Toronto