Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Description: This role can be based in any of our QC locations: Saint‑Bruno‑de‑Montarville, Pointe‑Claire, Saint‑Laurent, or Québec, QC, in alignment with our flexible work policy (3 days on‑site required, 2 days flexible).

The Carrier Relationship

Manager is responsible for the strategic management, growth, governance and commercialization of Vantage’s telecommunications carrier ecosystem across North America.

Carrier Relationship Management

Serve as the primary business contact for telecommunications carriers operating within Vantage Data Centers across North America. Develop and maintain executive and operational relationships with carrier sales, engineering, deployment, real estate, and leadership teams. Support strategic initiatives that strengthen Vantage's carrier‑neutral platform.

Contract and Agreement Management Own the commercial management of Carrier Access Agreements (CAA), Carrier Service Agreements (CSA), MMR occupancy agreements, licensing agreements, and related carrier contracts. Coordinate contract negotiations between carriers and Vantage stakeholders. Manage contract execution, amendments, renewals, expirations, and compliance obligations.

Ensure all required exhibits, technical documentation, insurance certificates, and supporting information are completed prior to legal review. Maintain contract status reporting and governance processes. Establish and maintain centralized carrier contract repositories and tracking systems.

Legal & Internal Stakeholder Coordination Serve as the primary liaison between telecommunications carriers and Vantage Legal. Coordinate contract reviews, redlines, negotiations, approvals, and execution activities.



Facilitate timely resolution of contractual issues while balancing commercial and legal requirements.

Partner with Lease Management, Legal, Operations, Construction, Finance, Security, and Sales teams to streamline carrier onboarding and agreement execution. Support development and continuous improvement of carrier governance policies and procedures. Develop and maintain a pipeline of carrier‑related revenue opportunities.

Partner with Enterprise Customer Experience, Sales, Connectivity, and Operations teams to capture new revenue opportunities. Support pricing and commercial strategy development for carrier‑related products and services. Develop strategic account plans for key carrier partners.

Support business development initiatives that increase carrier density and customer connectivity options across Vantage campuses. Develop strategies to improve carrier diversity across campuses. Partner with Connectivity and Solution Architecture teams to support customer network requirements.

Support market expansion initiatives by ensuring carrier readiness in new campuses and developments. Collaborate with Interconnection & MMR Managers and Connectivity teams to support carrier deployments. Maintain visibility of carrier inventory, cabinet occupancy, power allocations, and carrier footprints.

Support standardization of North America carrier onboarding and deployment processes. Participate in planning activities related to MMR growth, capacity, and carrier expansion.

Performance

Management and Reporting Execute annual business objectives established by the Senior Director, Enterprise Customer Experience & Network Connectivity, North America.



Develop and maintain executive dashboards and key performance indicators. Provide monthly, quarterly, and annual reporting on carrier ecosystem performance.

Support strategic planning and budgeting activities. Identify operational, commercial, and contractual risks and develop mitigation plans. Bachelor's degree in Business Administration, Telecommunications, Engineering, Legal Studies, Real Estate, or related discipline.

Minimum 5 years of experience in telecommunications, carrier management, vendor management, business development, data center operations, or related industries.

Experience managing commercial agreements and business relationships. Excellent stakeholder management and communication skills. Strong contract negotiation and project management abilities. Ability to manage multiple initiatives in a fast‑paced environment. Excellent bilingualism (French/English). Dual language proficiency required.

Experience within the data center, colocation, fiber, cloud, or telecommunications industries.

Experience working with Legal, Real Estate, Lease Management, or Procurement organizations. Knowledge of MMR operations, carrier deployments, and interconnection ecosystems.

Experience using contract lifecycle management tools such as Ironclad or similar platforms. Understanding of dark fiber, wavelength services, IP transit, transport services, and carrier‑neutral facilities.

Travel

Travel may be required across North American campuses and carrier locations based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Vantage offers a comprehensive suite of health and welfare, retirement, and paid leave benefits that exceed local expectations.

Benefits include health, dental, vision, life insurance, short‑term and long‑term disability, paid time off, and a retirement savings plan. The company also provides performance‑based incentives, training, development opportunities, and recognition programs.

Vantage Data

Centers is an Equal Chance Employer. #

📌 Relationship Manager Support (Monteregian Hills)
🏢 Vantage Data Centers
📍 Monteregian Hills