IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments. Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.

With a vision to inspire financial confidence, IG Wealth Management is recognized as one of Manitoba’s Top Employers, Canada’s Top 100 Employers, and Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial goals. Join our team to engage in continuous learning and skill development in a supportive workplace.

Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! End‑User Engineer (Full‑Time)

We are seeking a full time Senior End User Engineer to own, operate, and continuously improve critical end user infrastructure services across the enterprise.

The Senior End User

Engineer defines and applies platform standards, guardrails, and operating practices that improve reliability, security, usability, and compliance. This is a hands‑on and operationally critical role with responsibility for large‑scale deployments, Intune and MDM services, backup and restore management, day to day escalation management, and roadmap planning.

The Senior End User

Engineer designs, engineers, and supports the enterprise end‑user technology platform as part of a cross functional engineering team. This is not a project only or advisory role. It requires sustained ownership, deep institutional knowledge, continuity of support, and ongoing collaboration across Engineering, Operations, Security, Risk, Architecture, and other technology partners.

Serve as the primary technical lead for end user workspace management, with end‑to‑end accountability for operating system standards, device management platforms, and endpoint security controls.



This includes defining and maintaining enterprise standards, ensuring alignment with security and compliance requirements, guiding architectural decisions, and driving consistency across platforms. Lead and support complex troubleshooting efforts and root cause analysis for high impact or systemic end user technology issues.

This includes coordinating cross functional teams during major incidents, performing deep technical analysis to identify underlying causes, and implementing corrective and preventive actions. Maintain, evolve, test, deploy, and support Microsoft Intune to ensure secure, compliant, and reliable endpoint management across the enterprise. Maintain, evolve, test, deploy, and support JAMF to effectively manage Apple devices across the organization.

Lead structured task transition and knowledge handover activities, highlighting complexity, implementation risk, and areas requiring sustained ownership reinforcing the need for a permanent role. Own and contribute to the Microsoft 365 platform roadmap, aligning technical direction with business priorities, security requirements, and operational capabilities. Evaluate current features and service changes, assess impact, and plan-controlled adoption into the environment.

Evaluate, pilot, and implement Microsoft Copilot capabilities and agentic AI solutions, ensuring use cases are assessed for business value, security, compliance, governance, operational readiness, and measurable adoption outcomes. Exchange (mail flow, configurations, platform health, and escalations) SharePoint and OneDrive (information architecture, sharing models, governance, and lifecycle management) Related Microsoft 365 collaboration and productivity services Resolve cross‑pod delivery constraints (pipeline issues, environment bottlenecks, shared service reliability)



and drive durable fixes. Coordinate dependencies with Software, Infrastructure, Security/Risk, and Architecture partners; Determine when escalation is required due to enterprise impact or security risk; Enable AI‑enabled delivery by standardizing safe patterns for automation, policy enforcement, and developer productivity tooling.

Extensive hands‑on experience deploying, imaging, and troubleshooting Windows 10/11 environments. Strong practical knowledge of Microsoft Intune, MDM, and endpoint security controls. Deep knowledge of Citrix environments, including virtual apps and desktops, platform administration, troubleshooting, performance optimization, and production support.

Comfortable taking sustained operational ownership beyond project‑based delivery. Post‑secondary education in Technology or a related field, or equivalent practical experience. Demonstrated ability to lead through influence across engineering and operations teams.

Experience responsibly integrating AI-enabled tools into platform services and workflows In addition to base salary, this role is eligible for annual short‑term incentive, health and well‑being benefits, retirement and savings plan, paid time off and career development.

COMPETITIVE COMPENSATION & RECOGNITION : competitive base salary, performance‑weighted bonus, education/career support, option to join Employee Share Purchase Plan with employer matching component.

EMPLOYEE BENEFITS & INSURANCE : competitive health and dental coverage, flexible plan for you and your family and short‑term & long‑term disability plans.

RETIREMENT SAVINGS PROGRAMS : voluntary Defined Contribution Pension Plan INCLUSIVE CULTURE AND DIVERSITY : living our core values: Be a Team, Be Accountable, Be Better, engaging with community through Business Resource Groups (BRG communities are volunteer employee‑led groups formed around a common interest, identity, or background). If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

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