Drive exceptional retail performance as a Retail Operations Manager at PetSmart. This role emphasizes operational excellence, merchandising, and team leadership in an engaging environment. As a Retail Operations Manager, you will be pivotal in leading teams and managing retail operations while ensuring the safety and health of pets.

You will directly oversee inventory management, associate training, and customer experiences, contributing to PetSmart’s mission of providing the best care for pets. Your leadership will motivate associates and elevate store performance across various functions. Key Responsibilities:

- Drive operational excellence and uphold brand standards
- Lead recruitment, training, and associate development




- Manage inventory and merchandising processes effectively
- Evaluate store operations for continuous improvement
- Ensure a safe and organized environment for associates and pets Requirements:
- 3+ years in retail leadership or customer-focused roles
- Robust communication and organizational skills
- Flexibility to work evenings and weekends
- Proficiency in computer applications
- Ability to manage stressful situations with composure Contribute to PetSmart's mission by leading operations, developing associates, and ensuring the highest standards of care for pets.

📌 Retail Operations Manager at PetSmart (Ottawa)
🏢 PetSmart Store Support Group
📍 Ottawa