Position The RIMOWA Retail Support Associate is responsible for assisting the store team in all operational duties to help increase store productivity and performance.

Job Responsibilities

Reports to Store Manager ensuring work duties are accurately performed

Monitors the flow of all shipments and ensures prompt follow up with discrepancies

Assist with yearend inventory counts including preparation

Determine appropriate methods of shipping and prepare relevant Prêt-à-portererwork as needed

Ensure all stock areas are neat, clean and orderly per company standard

Responsible for completing basic luggage repairs using small hand tools

Perform box counts and validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediately

Assist selling floor with product placement and stock recovery

Complete transfer forms

Receive merchandise onto selling floor





Ensure cash wraps are fully stocked with operational supplies as per store readiness

Ensure accurate tracking and placement of all paid goods.

Perform deliveries as requested

Assist client advisors on the sales floor as needed

Utilize the R-client tool to connect with clients regarding their repairs or to propose current products when appropriate

Handle any new projects as required by the management team or business need Profile High School diploma or equivalent

Detail oriented, task focused

Professional, strong communication skills both verbal and written

Excellent problem-solving skills, positive attitude, team player

Ability to work varied hours/days, including nights, weekends and holidays

Must be able to lift large boxes up to 25lbs repeatedly

📌 Retail Support Associate, Yorkdale (Toronto)
🏢 RIMOWA
📍 Toronto