Reporting to the Store Manager, the Sales Associate is responsible for providing friendly and courteous service to customers, donors and volunteers. This position works in a fast-paced environment that involves driving sales through engagement of customers, suggestive selling, and sharing product knowledge.

We are currently looking for a Sales Associate to join our Manchester location on part-time basis.

Duties And Responsibilities

- Foster a positive workplace and team environment through open communication
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers’ needs and provide assistance and information on products1
- Welcome customers to the store and answer their queries
- Sort, tag, hang merchandise, arrange, restock sales floor
- Resolve customer complaints to ensure maximum client satisfaction
- Process sales transactions at point of sale (POS) accurately & efficiently
- Receive, sort, & recycle donated goods
- Lift & move all sizes of furniture throughout each shift - 50 lbs individually or 100 lbs as a member of a team
- Promote upcoming sale promotions, events and other WINS initiatives




- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- Actively seek out customers in store and “Go the extra mile” to drive sales
- Remain knowledgeable about WINS community impact and the programs offered
- General housekeeping and tidiness of store & rotate inventory on regular basis
- Other duties as assigned

Requirements Education

- Grade 12 Diploma and/or equivalent combination of education and experience

Experience

- Previous experience in a retail, customer service environment is an asset

Personal/ Qualified Attributes

- A friendly and energetic personality with customer service focus
- Strong communication and interpersonal skills
- Ability to problem solve, multi-task and prioritize daily work
- Ability to perform under pressure and address complaints in a timely manner
- Ability to stand for long periods of time throughout each shift
- Availability to work flexible shifts with weekend availability
- Ability to physically lift 50 lbs individually or 100 lbs as a member of a team
- Eligible to work in Canada
- CSA approved steel-toe boots

📌 Sales Associate - Manchester (Part-time) (Calgary)
🏢 WINS (Women In Need Society)
📍 Calgary