Company Description LD Filtration is a long-standing industry leader in filtration solutions, with locations in Calgary and Edmonton, Alberta and over three decades of steady growth. The company provides quality products, strong value, and personal customer service for industrial, commercial, and institutional clients. LD Filtration delivers expert air filtration solutions for HVAC systems and indoor air quality, as well as extensive engine aftermarket, fluid power, and specialty filtration products.

Operating across Alberta, British Columbia, Saskatchewan, and the Northwest, Yukon, and Nunavut Territories, LD Filtration positions itself as a one-stop source for filtration needs. Team members join a specialized organization focused on reliable solutions and strong customer relationships.

Role Description The Sales & Service Coordinator (Edmonton) is a full-time, on-site role based in Edmonton, AB, supporting both sales activities and service operations. This position coordinates customer orders, service requests, and scheduling, ensuring timely responses and accurate documentation. The role involves handling inbound inquiries, preparing quotes, processing purchase orders, and maintaining customer records in company systems.

The coordinator communicates closely with customers, sales representatives, and operations staff to align product availability,



delivery timelines, and service work. Day-to-day responsibilities include monitoring open jobs, tracking follow-ups, resolving minor service issues, and contributing to a positive customer experience through professional, solution-focused interactions.

Qualifications

Candidates should possess strong Service Coordination skills, including scheduling, order tracking, and follow-up management.

Candidates should possess solid Interpersonal Skills and Communication abilities to build rapport and collaborate with customers and internal teams.

Candidates should possess Operations Management and Customer Service skills to support efficient workflows and high-quality client support.

Proficiency with office software (e.g., CRM systems, ERP, spreadsheets, and email), along with solid organizational and time-management skills.

Experience in industrial, HVAC, or filtration-related environments is an asset, as is prior experience in sales support or service coordination.

Ability to work in office in Edmonton, AB, handle multiple priorities, and maintain accuracy in documentation and order processing.

High school diploma required; post-secondary education in business, operations, or a related field is considered an advantage.

📌 Sales & Service Coordinator (Edmonton)
🏢 LD Filtration
📍 Edmonton