Role Overview The Data Cloud Architect is the senior technical authority for the Identity Resolution programme, responsible for designing and governing the end-to-end Salesforce Data Cloud solution. This is a client-facing role requiring deep hands‑on experience with enterprise‑scale Data Cloud deployments in retail or consumer-facing industries. The Architect defines the resolution strategy — spanning deterministic, probabilistic, and household-level identity matching — and ensures the overall solution is technically sound, scalable, and fit for production at large customer graph volumes.

Key Responsibilities Design the end-to-end Data Cloud solution architecture — including unified profile schema, Data Model Objects (DMOs), Data Lake Objects (DLOs), and the identity resolution ruleset framework covering deterministic matching (exact email, phone, loyalty ID), fuzzy/normalised matching, and probabilistic scoring across incomplete or low-signal customer records. Define the identity resolution strategy for a multi-source retail environment — governing how identifiers from loyalty, POS, e-commerce, and digital behavioural channels are prioritised, weighed, and reconciled into a single authoritative customer profile. Configure and validate match rule thresholds in Data Cloud — balancing precision (avoiding false merges) against recall (maximising graph coverage), with specific attention to household-level grouping logic where shared address, device, or payment signals are used to link individual profiles.

Design the data ingestion architecture — defining batch versus near-real-time ingestion patterns, Data Service Credit optimisation strategy, and source-to-target mapping standards for all contributing data streams. Establish technical governance standards for the offshore delivery team — architecture decision records, integration patterns, data quality thresholds, naming conventions, and configuration review sign-off before promotion to UAT or production. Lead technical solutioning sessions with client IT, data engineering, and analytics stakeholders — translating business identity and activation requirements into Data Cloud configuration and integration specifications.

Own resolution quality benchmarking — defining match rate KPIs (deterministic rate, overall resolution rate, household linkage rate) and the methodology for measuring and reporting identity graph quality throughout the programme. Monitor and control Data Cloud credit consumption — defining ingestion frequency, profile unification cadence, and segmentation refresh schedules to manage cost as data volumes and use case scope expand.

Required Skills and Qualifications

Technical Expertise 8+ years in data architecture,



with hands‑on experience in Salesforce Data Cloud/CDP Strong knowledge of identity resolution (deterministic, probabilistic, fuzzy matching) Experience in data modeling, unified customer profiles, and large-scale data solutions Familiarity with data integration patterns (batch and real-time), APIs, and ETL/ELT processes Exposure to retail or consumer-facing data environments and cloud platforms (AWS/Azure/GCP) Professional Skills Proven client-facing consulting experience with strong stakeholder management Ability to translate business requirements into technical solutions Robust analytical, problem‑solving, and decision-making skills Experience leading cross‑functional and offshore teams Excellent communication and presentation abilities Work Environment Location: Toronto, ON (Hybrid – minimum 3 days onsite at client location) Travel: Required within the GTA as needed Compensation The base compensation range for this role in the posted location is: $83,144 - $195,060 CAD . The company provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation the company, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Benefits The company offers a comprehensive, non‑negotiable benefits package to all regular, full‑time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A‑F), defined by policy:



Vacation: 12‑25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to the company’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Equal Opportunity Employer The company is an Equal Opportunity Employer encouraging inclusion in the workplace. The company also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed.

Whenever necessary to provide individuals with disabilities an equal employment opportunity, the company will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. The company is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that the company may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States: company.com/resources/equal-employment-opportunity-is-the-law

📌 Salesforce Data Cloud Architect (Mississauga)
🏢 United States Digital Space
📍 Mississauga